Servicing Children/Youth
Servicing Families
Servicing Our Co-Workers
Work Expectations
Little Fun Tid-bits
100

Child and Youth Programs have four main programs under its umbrella. Name them. 

Child Development Centers

School Age Center

Youth Centers

Family Child Care

100

When families transition to a new base and are needing childcare, who do they contact? 

The front desk/administrative clerks for the specific program their child will need to attend.

100

You must address your fellow coworkers by their first name. True or false? 

True, unless otherwise stated by the individual themselves.

100

List your chain of command for SAC. 

Lead/Supervisor on duty 

Tech Lead

School Age Coordinator

Youth Program Coordinator 

Assistant Flight Chief 

Flight Chief 

100

What is the farthest major planet from the sun? 

Neptune. 

Pluto is now considered a dwarf plant since August 2006.

200

What are the ages Child and Youth Programs service and name them with their correct programs. 

CDC - 6 weeks to 5 years 

SAC - 5 years to 12 years 

YP - 9 years to 17 years

200

What is the program software the Airforce utilizes for families needing to REQUEST care? 

MCC or Military Child Care. 

200

What is the offical wording of "CYPA"? 

Child and Youth Program Assistant

200

When entering a CYP building, what is the first policy you MUST follow as an employee. 

Identifying yourself. Sign in on the visitor's log. 

200

What is the deepest ocean? 

The Pacific Ocean

300

How many official areas does the FSH SAC have? How many children can fit in each area with 2 staff in ratio accounted for? 

10 areas. 24 in each area. 

300

A family needing care for their 4 year old Pre-K child can attend a CYP SAC program. True or False? 

FALSE. Under new guidance, all 4 years old Pre-K's MUST fall under the CDC. 

300

What training is given in the program to discuss how to guide employee interactions with clients, colleagues, and the public to maintain quality, trust, and reputation? 

Professional Conduct and Confidentiality 

300

When you are clocked in for the work day and there are no children, what is expected for you NOT to have on? 

Headphones of any sort of kind. 

300

What are the 7 Wonders of the World? 

Great Wall of China, Petra (an ancient city carved into sandstone cliffs), Christ the Redeemer (Statue), Machu Picchu (a citadel built on masonry high on a mountain ridge), Chichen Itza (Iconic stepped pyramid of El Castillo), Roman Colosseum, and the Taj Mahal (white marble mausoleum) 

400

A child is in meal area during lunch. We are serving it buffet style. They are lining up to grab plates and serve themselves. The child then tells a staff member they are allergic to one specific food item that is present. However, when looking for a substitute on the cart, you don't find anything for that child. What will you do next according to policies? 

First, check the allergy list. If the child is on the list for the correct allergy, the kitchen MUST provide a substitute. If not, call a supervisor to determine what steps need to happen next. 

400

A parent/guardian comes into the program to complain about the bug spray that was used on their child; they are insistent that they did not give approval for that bug spray to be used on their child's skin. What form do you need to look for? 

The basic care authorization. 

400

What is the offical title of Mr. Chester Kline of the 502nd Force Support Squadron? 

Director

400

When calling out for work due to illnesses or emergencies, what is the process? 

Must be in advance. 2 hours at the minimum before your report time to work. You must call the center and speak to a supervisor. TEXTING IS NOT a formal notice. 

400
How many bones do newborns have at birth? 

Newborn babies are born with about 275 to 300 bones. Adults have typically 206 bones. As children grow, many of these small pieces and cartilage segments gradually fuse and harden into larger, solid bones. 

500

A field trip is occurring off base. A staff member needs to give a child/youth a medication at a certain time during the field trip. When the staff member looks into the bag, they cannot find the medication. What will you do next according to policies? What should have happened BEFORE the field trip? 

Immediately notify the supervisor on duty. The processes in place to ensure children/youth receive their daily timed medication is as follows: medication form is signed FIRST thing when child/youth arrives to the program by front desk. Medication backpack is prepped with the correct medication for the correct child/youth BEFORE field trip occurs. Staff member verifies they have the correct medications for the correction children/youth they are accountable for. 

500

A parent comes to you with a concern that their child is being bullied. You are the group leader for that child's group. The parent continues to name a specific child involved in specific interactions. What is your response? 

Empathize with the patron and ask to step aside to have a conversation away from children. Request a swap with another staff from Lead and hold conversation in a secluded area. Based on the  characterization of bullying, you immediately inform your Coordinator by escorting Parent to Coordinators office, giving a brief transition of basic information.

500

What is the Department of the Air Force Instruction number that Non-appropriated Funds Personnel Management and Administration employees fall under? 

DAFI 34-301

500

List the steps for doing the correct accountablity procedures for name-to-face with our children/youth? 

You do name to face when it is a transition for entering or exiting a building or the bus/van. You go in order from the list of names on the board. You look at the name, then look at the face of the child/youth, and then call out their full name (first and last). Child/youth must respond/acknowledge. Every group may come up with their own response. 

500

When year was the military child care and youth system founded? 

In 1989 when congress passed the Military Child Care Act.