LX/Pharmacy
Hodgepodge
Claims/Billing
Capsule Bag
Rippling
100

What new task was created automatically for pick up orders?

POPS: Triage Expedite Order task will automatically be created with a note: "Pickup requested for order [order #], customer will pick up after 1 hour"

100

What did the largest tomato ever recorded weigh

What is 16lbs 14 oz

100

What does RTS stand for?

Refill too Soon

100

Who are the Senior Managers for PX?

Who are John Vidal and Bryton McGrath

100

What are the two necessary steps for properly utilizing your PTO

1. Approval in IEX

2. Adding PTO to Rippling

200

Which three pharmacies accept cash?

What are New York, Boston, and Jacksonville 

200

What does CLA stand for and include?

What is Contacts Looked After (calls, comms and OB tasks)

200

What is the code for Vacation Override?

What is SCC 03

200

What are the 3Rs listed as best practice

What are read, resarch and respond

200

How do you change the 10 hour PTO or sick time if you want less hours?

What is change to partial and enter less than 10 hours

300

What task needs to be created when inquiring about inventory/stock for NM?

What is CP Review Prescription #1

300

What is the most popular ice cream flavor in the world?

What is Vanilla

300

What does DUR stand for in dur rejection?

What is Drug Utilization Review

300

In addition to GEMS, PXKB, Helpline, what is another resources for assistance?

What is our Team Channel

300

When should you review your timesheet/timecard?

What is at minimum Friday/Saturday end of the week

400

Customer has high praise for her courier, what task should you create?


What is a Courier Feedback task

400

Who voices Mario in the Super Mario movie of 2023?

Who is Chris Pratt

400

What is another source to ask questions about claim issues?

What is the pro questions channel

400

Who are the best leads?

Natalie and Tabitha!

400

Rippling replaced?

What is Paycom

500

If a customer does take cash to an accepting pharmacy, how much before closing must they arrive?

What is 1 hour

500

What is the olderst burger chain in the US?

What is White Castle founded in 1921

500

Does Medicaid allow fo Early Refills?

What is this cannot be initiated by Capsule. To start an override, the provider must contact NYS Medicaid directly

500

Who is the best team?

What is Script Squad

500

Do Rippling have an app

What is Yes