That's What She Said
A person's name, birthdate, email address, SSN are all examples of this
What is Protected Health Information (PHI)
The label for the variety of ways people handle grievances, stand up for what they believe, and/or address problems
Conflict Management
Family history of substance abuse
What is risk factor
Making sure that all clients are treated equally and have the same access to services is an example of this ethical principle
What is: Justice
A suicidal client, a client obviously under the influence, and an actively psychotic client
What are the types of clients that may not be appropriate for telehealth
True or Falso: HOPPA violations are punishable whether they are intentional or unintentional
TRUE
Following a client outburst in a group session, the staff member states, "You can choose to stay in group and behave, or you can sit with (cofacilitator) in the quiet room. It is your choice."
What is Deescalation with words, or, Verbal Deescalation
negative changes in thinking, increased mood swings, poor hygiene, disconnecting from peers, sponsors, and avoiding groups/individual sessions
What is warning signs for relapse
Refusal of medication, declining to continue therapy sessions, withdrawing from IOP are all examples of this ethical principle
What is: Autonomy
HIPAA compliant
What is the type of telehealth platform that offers the best protection of confidentiality?
To protect information on computer screens you should always do this before leaving
What is: deep breathing, square breathing
Leaving IOP against medical or staff advise is what level of risk for relapse
What is: HIGH
Asking clients to pay for supplies that would normally be provided by the company is a violation of this ethical principal
What is: nonmaleficence
"Where are you joining me from today?", "I notice the background is different, where are you located today?"
What are some of the questions you should ask at the beginning of each session as part of the safety protocol
Discussion of client information (diagnosis, progress, medications, housing location) in the break room with another staff member is considered this
What is, HIPAA violation (breech of confidentiality)
Using logic, explaining the rules, and telling an angry client to stop being emotional is ineffective because this part of the brain has gone "off line".
What is: Pre Frontal Cortex
True or false: Once a client thinks about using/drinking it is a sure thing that they are going to relapse
What is: False
A staff member with an Bechelor's Degree offers to help two clients, who are married, work on their relationship issues so they can stay sober after they leave treatment
What is: Acting outside the scope of practice
Hacking
What is a possible technical risk to telehealth
$250,000 fine and up to 10 years in prison
What is the penalty for violating HIPAA
Threatening to discharge a client if they become irate and out of control but have not become physically aggressive is an appropriate deescalation technique
What is: NO, absolutely not, don't ever do this!
Availability of substances, family history of substance use, cravings, guilt and shame, unexpected life changes, and attitudes and beliefs about recovery are all considered part of this.
What is: Risk factors for relapse
Overbilling a patient or billing a patient for services they did not receive. Failing to utilize a patient's insurance or manipulating their insurance in some way that serves the therapist financially. Manipulating the patient into continuing therapy despite the patient not receiving benefits.
What is: examples of ethical violations in mental health practice
Risks of telehealth, safety planning, emergency contacts, and contingency plans for service disruptions
What are some areas you should make sure to cover in your informed consent process when using telehealth
Who was the first Privacy Officer in the Old West
Who is, HIPAA-along Cassidy
Attempts to control or manipulate other people by using verbal, emotional, psychological or physical tactics
What is: abuse
It is important to give clients tools to learn and process these in order to minimize relapse.
What is: emotions, triggers, thoughts, behaviors, warning signs
Having a sexual relationship with a client
What is : the quickest way to get fired and lose your license
Only during set office hours
When can a client meet with you