Show:
Recovery SOP
MISC
Cleanliness
Fine Arts
Only Gino
100

As per the Recovery SOP, what time does the night time recovery begin?

6PM

100

True or False - Store Managers and ASM's are NOT allowed to wear just Michael's T-Shirts

False, as long as it is a Michael's branded shirt, with a name tag, they are in dress code

100

When putting up clings what do you need to avoid?

Bubbles

100

ASM only QUESTION:

What website do you order replacement signage from, and can you have it expedited?

Innomark, Yes

100

What is Gino's Fiance's name?

Vanessa

200

What time is "Kids" supposed to be recovered?

12PM

200

What inventory accuracy metric goal is OVER 70%

Scans with ZERO On-Hand

200

Store Cleanliness on VOC is impacted the most with these two things, name both

BATHROOM CLEANLINESS

RECOVERY

200

When a SKU is clearance, can you flex out the position when there is no more product?

Yes

200

Name ONE of Gino's favorite sports teams

1. Yankees

2. Lakers

3. Giants

4. Rangers

300

This department is supposed to be recovered at 5pm

Technology

300

What are the requirements for 401k for Michael's?

21 years old & Over

Minimum 1000 hours worked

300

Bathrooms should be cleaned how often?

Every Day

300

If a SKU is zero on hand, zero on-order, and INACTIVE, can you flex out the position?

Yes

300

Name THREE of Gino's previous companies he has worked for:

BestBuy

Bed Bath and Beyond

HomeGoods

Toys R Us

Home Depot

400

Hourly Recovery begins at what time?

10AM

400

What is our district at in TRAINING %, AND when does each store need to be over 90%? 

45% As a District AND 7/16

400

How often should you be flexing Seasonal?

Everyday

400
Describe the empty box expectation for the DISTRICT

Empty box tag in back

Alpha lok 

Empty box tag based on inventory in front

400
Provide ONE of the names of Gino's Dogs

Storm

Winter

500

Give two EXAMPLES of GREAT Recovery, there were 5

1- Return all items to POG

2- Items are orderly, and neat

3- Pull Product to the front

4- Position items to face the customer

5- Spread product evenly across shelves

500

What do you do when your floor scrubber doesn't work?

Open a Fusion Ticket

500

True/False - Wiping down the black bases is a best practice when setting POG's

True
500

How do you prevent graffiti/spilled paint?

Walk and clean graffiti/paint daily, and ensure there are tester pads out.

500

What is Gino's Mom's Name?

Maria