Appliances
the lack of space for all the teeth to fit normally within the jaws; most common cause of malocclusion
What is crowding
a patient/parent who signs their contract and makes the minimum down payment
What is a start
Typically this person will present the financials, review and sign contract and collect initial payment
Who is the treatment coordinator
Conversion Rate of 0-40% and KPI of 0-45%
What is Tier 1
Orthodontic appliance used after ortho treatment to maintain teeth in their desired position
What is retainer
A malocclusion in which teeth do not make contact with each other
What is openbite
Patients who were seen for an initial consultation but are not dentally ready to begin treatment
Who is an Observation or Recall patient
Every new patient should receive this 1-2 days before the consult appointment from the Treatment Coordinator
What is a Value Call
What is the Community Call
This appliance is soldered to the lingual wire to discourage the thumb sucking.
What is a "Hay Rake" or Thumb Habit Appliance
extreme vertical overlap of the maxillary teeth.
What is deep bite
Check this daily so that you can remind patients to complete paperwork if they have not yet and update any insurance information
What is the Dashboard
The TC should provide the patients with this at every initial visit/consult appointment regardless if they start treatment
What is the New Patient Welcome Folder
The feedback form and kept new patient call form can be found here
What is Smartsheet
This appliance is used to expand the roof of the mouth
What is a Rapid Palatal Expander (RPE)
excessive horizontal overlap between top and bottom front teeth
What is protrusion
Patients who don't commit to treatment the day of the consultation can be sent this to review from home
What is the slider
The TC will inform the Orthodontist of the family’s chief complaints, health concerns, and general mood of the guardian starting treatment today, referral source information, the date of their last cleaning and provide any sibling information if applicable.
What is the doctor debrief (or doctor download)
TC sharpening skills, bi-weekly development plan
What is Tier 2
an orthodontic appliance used to correct bite and support proper jaw alignment and growth outside of the mouth
What is a headgear
one or more maxillary teeth are lingual to the occluding mandibular tooth or teeth when in occlusion
What is cross bite
(Total cost of treatment for a patient) – (all discounts and courtesies) = _____
What is Contract Value
an electronic scan or plaster models of the teeth, extraoral and intraoral photographs, as well as a panoramic and cephalometric x-rays
What are records
Tier 3, Mastering the other experience conversion rate
What is 51+%