MOC
What does MOC stand for?
Model of Care
When the HRA is retrieved, to which two locations is the PCC expected to upload it?
Essette (Attached documents) and Aerial
Are we called Prospect Medical Holdings or Prospect Medical Systems?
Prospect Medical Systems
What can you catch but not throw?
A cold
What does a house wear?
Ad-dress
How many lines of Business does MOC manage? List them all
4 health plans:
1. Cal O
2. SCAN
3. UHC
4. LA Care
After sending a fax, what document(s) is the PCC expected to upload afterward?
Fax confirmation
What is the name of the system that staff use to clock in and out?
API
I'm the place you go when feeling low, where care and comfort help health grow. What am I?
Hospital
What has a face and two hands but no arms or legs?
A clock
What days and time are ICT meetings held?
Tuesdays and Thursdays 10:30 AM
After faxing the Final Care Plan to the PCP, what follow-up actions are the PCC expected to complete?
Follow-up all to PCP office for signed Final Care Plan
Where do you go to complete your self review?
Worktango
From the symptoms you share, I prescribe you care, with steady hands and knowledge rare. Who am I?
Doctor
I have hundreds of wheels, but move I do not. Call me what I am; call me a lot. What am I?
A parking lot
What does SPD stand for?
Seniors and Persons with Disabilities
Scenario: Member is a SPD Care Coordination with an Initial HRA. PCC mails to member, ICP, intro letter, and welcome packet. What is the status?
Accepted
How many core values are there at Prospect?
7
I cover face, leaving no trace, keeping germs out of every place. What am I?
Mask
What stays in the corner and travels all over the world?
A stamp
What does C-SNP and D-SNP stand for?
C-SNP = Chronic Special Needs Plan
D-SNP = Dual Eligible Special Needs Plan
Scenario: Member is a One Care Basic, with an Initial HRA. Member Declines CM, what is the PCC to send to member with ICP?
Welcome packet
Can you name the 7 core values of Prospect?
1. Accountability
2. Compassion
3. Excellence
4. Innovation
5. Teamwork
6. Respect
7. Integrity
I make you sweat and shiver tight, a sign that something isn't right. What am I?
Fever
What goes up but never comes down (no matter how much you want it to)?
Your age