How can you identify if the machine is a CBB or WNext based on their naming convention?
CBB: OfficeCode+FMNO+Machinecount
WNext: A-DeviceSerialNumber
TRUE OR FALSE
The type of MS Office 365 license we have in McKinsey is Enterprise - E2
False.
We have Enterprise E5.
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Tip: To know the differences of the licenses - you may check https://www.microsoft.com/en-us/microsoft-365/enterprise/compare-office-365-plans
TRUE or FALSE:
We can set up BYOD MacOS once approved by MoIT.
FALSE.
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BYOD are forbidden by security. Refer to KO67329
Should the password field be filled in Mail Settings in order to receive emails?
NO.
True or False.
We can still do SMC Reset for MacOS that has Intel Processors.
True.
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Is Symantec Endpoint Protection is the end point anti-virus software that we are using on a CBB Machine?
Nope. From Windows versions CBB until WNext we are using Defender.
Which application push the Office updates?
Altiris
TRUE OR FALSE:
JAMF Binary is the enrollment, inventory
management, log collection, distribution of
configuration profiles, policies and software, etc.
FALSE, JAMF Binary - client software running on device, has no GUI, performs check-ins with the server, executes policies, installs configuration profiles, uploads logs, etc.
JAMF Pro Server (JSS) – enrollment, inventory
management, log collection, distribution of
configuration profiles, policies and software, etc
Provide at least 2 requirements before setting up your iOS device manually.
1. Make sure your iOS is updated to the latest version
2. At least 8 digits long
3. If you're using a previously configured device, remove any previous McKinsey profiles
How can you identify if an iOS device is a Supervised device?
Go to MobileIron Cloud > Find device and open it > Supervised mode > tagged as Yes
TRUE or FALSE:
There are still some LTSB and CBB machines that use SecureDoc for hard drive encryption.
FALSE.
LTSB machine uses SecureDoc but
CBB machine uses Bitlocker as Hard Drive encryption. Same with WNext.
TRUE OR FALSE:
The retention policy for emails in Outlook is 13 months and Calendar events is 12 years
FALSE:
13 months for email messages and 10.5 years for calendar events
What do you call the the full-disk encryption key to help prevent unauthorized access to
the information on the startup disk?
FileVault
Define Managed Apps and Unmanaged Apps in MobileIron Cloud Console.
Managed Apps - Apps installed from the McK appstore. These apps will be deleted when the device is retired or when the McKinsey & Company profile is removed from the iOS device
Unmanaged Apps - Apps that are downloaded from the Apple Appstore
TRUE or FALSE.
GlobalProtect connects to the closest gateway.
If false, provide the correct statement.
No. It connects to the best latency.
Is it required to be connected to McKinsey Network / VPN if we are running gpupdate /force in a CBB machine? Explain why.
A connection to the McKinsey network or VPN is required (KO16128). Since CBB machines are still domain joined and not AAD joined.
Which addin in Outlook is used to authenticate the local profile to the server?
McKOutlookAddinO365
What options are we using in recovery mode?
Re-install MacOS
Run Disk utility
How often replicates ADS with MI Cloud - (ldap concept)
2 hours
What are the instances/scenarios that NVRAM reset is needed to be performed? Provide at least 3.
Computer memory that stores settings
Responsible for
▪ Sound settings
▪ Display resolution
▪ Startup boot volume
▪ Time zone settings
▪ Recent kernel panic information
What does AAD stand for Microsoft? And how is it related to our Windows machines.
Azure Active Directory.
WNext machines are AAD joined and not domain joined.
Azure Active Directory (Azure AD or AAD) is a cloud-based directory service that is part of Microsoft’s cloud computing platform Azure. The main use of Azure AD is to manage access rights and identities, for example user access to Microsoft services such as Microsoft Dynamics, Microsoft Intune and the Microsoft 365 platform (which includes Office 365, as well as services such as Teams and Exchange Online)
What is the purpose of setting the load behavior of an addin to 3?
The load behavior describes how the Add-in is loaded in Office application: it can be loaded at startup, loaded at next startup only, loaded on demand, or not loaded or not connected.
Load behavior 3 means for the addin to be connected and load at startup
What is each of the following commands do?
sudo jamf policy
sudo jamf recon
sudo jamf manage
Sudo Jamf Policy - checks for policies on JSS and runs policies if needed
Sudo Jamf recon - updates the inventory information and uploads logs to JSS
Sudo Jamf Manage - enforces the entire management framework from the JSS, will download applicable configuration profiles
Compare Fellowship and Secondment.
Fellowship work for 6-12 months for one of our non-profit organizations and Secondment leave means the person is working for the client for 6 or 12 months, and the Client is the one that pays, not McKinsey.
Provide the four most common drivers causing BSOD.
BIOS
Graphics
Chipset
Power management