FUSE FLASH
This is the latest FUSE newsletter
What is FUSE Flash 16th Edition?
This action must be done before opening the first till in FUSE.
What is open the store?
These are the general FUSE support available, name three.
What is the FUSE site, Service Desk, FUSE Binder, FUSE videos, FUSE Q&A, FUSE email, Ambassador locations, Key district locations?
FUSE has the ability to systematically re-do an order. True or False?
What is false?
Tills can be open only at the beginning of the day, true or false?
What is false. Tills can be opened as TMs report for their shift — OR —All tills can be opened at the beginning of the business day.
This team is available Monday 18th to Friday 22nd from 8am to 12noon and 1pm to 5pm CST
What or who is FUSE SUPPORT LIVE?
There are two ways to access the till in order to reconcile and close under Cash Manager.
What is Reconcile till and till status?
FUSE does not support bidding. A work around process was created. What are the three support videos available?
What is bid central, bidding (disct), NBC support?
This must be noted on a re-do at no charge order job ticket.
What is Re-do Order - Produce and bin as normal - At pick up cancel the order using “Print/Quality Error.”?
Tills can be closed only after store closing, true or false?
What is false. Tills can be closed as team members end their shifts for the day. OR All tills can be closed by the closing team member.
These are the three latest FUSE training videos.
What is Order Share, Product & Configurator Updates, eCOMM Order Support and Management?
During the reconciling and closing of a till, this dollar amount will generate an error.
What is entering cash or check greater or less than $10?
FUSE does not support local tax exempt (LTE). What are the three support tools available?
What is LTE request form app, LTE procedure sheet, LTE process video?
This action must be taken at pick up for a re-do at no charge order.
What is at pick-up, cancel the Re-Do Order in FUSE by selecting “Print/Quality Error” and adding to the notes “Re-Do order, no charge".
This form is now a standalone sheet and not included on the Daily Financials Form.
What is the Visual Device Inspection form (VDI). VDI still must be completed each day using the Visual Device Inspection Form. The VDI task is still part of the Daily Opening and Closing Checklist continue to retain with the Daily Financials. VDI still must be completed each day using the Visual Device Inspection Form.
These are the latest "coming soon" updates in December.
What is Refunds after OTP Retirement (12/2) and Misc Deposit/Paid Out (12/2)?
This is new FUSE form must be signed off within two weeks of business date.
What is the daily financials review and sign off form?
This checklist was due on 11/18 to assist with FUSE going live.
What is the OTP retirement Checklist?
FUSE Bin dive SOP required daily or weekly, true or false?
What is False.
Currently there is no requirement to do daily or weekly bin dives, and when those are done at the end of the month there is no requirement to print, note, or retain any information in store on this process.
November 17th, 2024 marks the end of this function in PPA.
What is sharing orders to NFC?
This is a known FUSE shipping issue (noted in the FUSE FLASH).
What is: Manual entry of tracking information has been disabled in FUSE for all HAL functionalities. When the barcode on the label cannot be scanned for any reason, please use SSM until further notice.
FUSE is charging sales tax in non-sales tax states for certain shipping transactions, if that occurs stores will need to use SSM until the defect is resolved.
Store management (SM or AM) must complete a full review of this form including researching discrepancies.
What is the Daily Financials Review and Sign-off form?
These are four misc workarounds created to support OTP retirement.
What is credit card auth procedure sheet, tendering federal pricing program, delivery and re-do/bin dive process procedures?
Stores are expected to still call customers for binned orders, true or false?
What is true. Stores will contact each customer, using either their provided phone number, or they may also contact via email if one is provided. For each contact let the customer know their order is ready for pick up and attempt to gain confirmation of their pick-up prior to the end of the month.
Print and Go codes can still be accepted in PPA, true or false?
What is false? Customers will access via M600 in Self-Service or team members can download or print through FUSE.