Manufacturing
What is the percentage of good parts made compared to how many were started?
Yield
What is the record used to document a product or process that does not meet requirements?
NCMR
What problem‑solving method asks ‘why’ multiple times to find the root cause?
5 Whys
What do we call identifying and reporting a safety risk before someone gets hurt?
Hazard Observation / Safety Observation
What do we call defective parts that cannot be used and must be thrown away?
Scrap
What quality system is used to fix problems and keep them from happening again?
CAPA
What one‑page problem‑solving tool is used to describe the problem, cause, and solution?
A3
What should you do immediately if something seems wrong or unsafe?
Speak Up / Report It
What do we call fixing a part so it can be used instead of throwing it away?
Rework
What do we call a situation where something does not meet a requirement?
Nonconformance
What is the daily team‑level meeting where operators discuss safety, quality, and issues?
Tier 1 meeting
What Medtronic priority is more important than cost, schedule, or convenience?
Put Patient First
What is the required process to ensure the line is free of incorrect materials, documents, or product before starting or changing a job?
Line Clearance Procedure
What are the rules we follow when correcting mistakes in documentation, like crossing out with one line and initialing?
GDP (Good Documentation Practices)
What is the meeting where supervisors and support teams review issues escalated from Tier 1?
Tier 2 meeting
What Medtronic mindset means addressing issues right away instead of waiting?
Move with speed and decisiveness
What must be completed and documented before an employee performs a new task?
Training
What do we call making the product correctly the first time without rework or scrap?
FTQ (First Time Quality)
What method helps keep the work area clean, organized, and easy to use?
5S
What Medtronic mindset means embracing different perspectives?
Foster belonging