Reface 101
Where can you find the Costco extended warranty for reface?
Change order in Fluix
What type of Jacuzzi Shower Doors is currently back ordered.
Concealed roller and some exposed roller shower doors
What to you need to do when collecting a Costco check?
Complete the ACH form AND get a Fed Ex label to drop the check off to FedEx to be sent to corporate
What is Reborn's contractor license number
443682
What do you need to explain to the customer when selling Opaque Varnish
It requires corner molding to cover raw edges
Which Thermofoil color has recently been discontinued?
Double points if you can name the color closest to it as a substitute?
Fashion Supermatte
Morning Dew
What is the name of the form when a Costco member buys a shower door other than Jacuzzi?
Member Exception Form found in Fluix
What additional form do you need to complete when Greensky financing is used?
Greensky authorization form
Where can you find the customer's job #
In Buildertrend or Salesforce
What is the measurement of the overlay over the box opening?
1/2"
What is the warranty on Thermofoil doors and drawer fronts
5 years
What form needs to be completed when a customer is NOT purchasing a shower door.
Custom Shower Enclosure Form, found in Fluix
What finance plan can we use in lieu of an additional 5% off.
2018 18-month no/no
What is the next holiday that Reborn is CLOSED
4th of July
What do we do to the corners on stained wood?
We miter them.
What is the approximant time from measure to installation with a thermofoil project?
4- 6 weeks
What is the maximum length for the shower pan to accommodate our shower doors?
60"
Name the 3 lenders we use.
Service Finance
Greensky
Momnt
What year did Reborn open for business
1983
How many pieces does a wood door consist of?
5
What do we need to explain to the client when selling a Opaque varnish project
It will require corner molding to cover the raw edges
What are the 2 main things you need to explain when selling a Jacuzzi premium shower system?
There will be a seam on the back wall and you need to add shelves.
What is the minimum FICO score in order to get approved?
585
What is our largest bonus amount and how do you qualify for it?
Over $300,000 you received 2.5% of net sales.
Must have a minimum close rate of 20%
Must have run 2 self generated appointments
Why don't we use wood doors on our opaque varnish?
Paint cracks when the wood moves.