After Hours Response
A time to check in on weekdays and weekends...
What are 5:00 pm on weekdays and 10:00 am on weekends.
The main focus of an incident..
What is De- Escalation...
The law that prevents distribution of information to non designated people.
What is FERPA
iVerify is down, what next?
What is use a manual roster via Starrez.
The first 3 numbers on n elevator are...
What is the building code?
Not quite a drip, but a large drop. Not past, but present. This requires a call to the RD On Call.
What is an active flood?
When responding to an alcohol or drug incident, a staff member must never..
What is touch contraband..
Needed to perform a wellness check
Name of student, location of student, reason for wellness check.
Acceptable forms of ID for guests are?
Government issued IDs, Driver License or iCard.
The number available to residents when the office is closed
The RAOC number
The time is 4:00 pm, and you are having an emergency. Who are you going to reach out to.
Who is the RD of the building...
The only time to enter a room (3)
When directed by University Police
To complete maintenance check or inspection
If directed by Campus Housing Professional Staff
Should only be done when instructed by Professional Staff and never alone.
Keying in for a wellness check
A resident is trying to check in their 14 year old sibling who has not been pre approved, what are your next steps?
Advise them of policy. All minor guests must be registered in advance by contacting housing@uic.edu, or the guardian must be present.
The number to call in an emergency, but not the RD.
UICPD Emergency 312-355-5555
Non Emergency 312-996-2830
When logs are due during the week.
When is 8:00 am..
A toilet breaks in a suite, and there is two, what do you do?
What is advise the residents to put in a work order and use the working toilet.
Selected reason when completing an Incident Report
What is "Student of Concern"
A resident of a building does not have their i-Card when trying to enter. What do you do?
Confirm using their UIN, then document using the Forgotten ID form.
What number can students call to connect to the counseling center?
312-996-3490 During Business Hours
312-636-1361 After Hours and Weekends
Require you to contact an RD. (At least 3)
Alleged or actual physical or sexual misconduct
A situation that requires police, fire department, or ambulance involvement
Theft
Out of control parties
Suicidal behavior/attempt
Medical emergency
Any situation in which illegal drugs are produced or found
Emotional distress which requires further assistance
Fire alarms
Threats or harm to any student or guest
Major Maintenance concerns
Trapped in an elevator, what do you do?
What is...
Notify RD/ RDOC
Contact UICPD
Stay with the person in the elevator
Complete an IR
If the resident is located, what next?
What is have them make contact with the person who reached out.
You get a call from Securitas stating that a guest is trying to check in. What do you do, and what are the hours that a resident can check in a guest?
Advise them that it is past the check in window. Use it as a teachable moment.
How many CHLAs and Learning Objectives are there?
5 CHLAs, 24 L.O.s