Day-to-Day
As a desk assistant what is your uniform?
SHRL shirt,jacket, non-org UH apparel.
What is the number to UHPD?
713-743-3333
Name all the equipment residents are allowed to check out
Remotes, Pool, Ping-pong, Carts.
The Front Desk is closed when the University is closed.
False, the desk is open 24/7 365
What should you be doing during package drop-offs
You should be in the back with postal verifying the count, and put the date and name of the recipient on each package
When the fire alarm goes off what do you do?
Real-grab the roster(red binder) go outside and give it to the RLC(George), SRD(Alicia), or Fraternity and Sorority Housing Coordinator(vacant).
Not Real- grab fire log, keys to affected room(s) and along with the security on duty investigate.
What do you do when the printer in the computer lab is out of paper.
Fill it up with paper from the front desk.
We never handle lock-outs.
False. if the RA is not on call you as a DA are allowed to handle lock-outs.
How are you suppose to sign out packages?(2 different ways)
With SxBQ by verifying the resident to the package, or with eh Postal Log
Whats in the binder labeled Fire Alarm/Emergency
Bayou Oaks up-to-date housing roster along with key codes.
How are you suppose to clock in and out
Call Ms Alicia with your shift, and use the desktop at the front desk to clock in and out.
We have an emergency button at the front desk in case of active shooter situations.
True.
How many rounds should be done during a 2 hour shift?
Two
When is the RA considered on-call
5PM-8AM
How does one get a Bayou Parking sticker,what is the process.
After verifying they have a lot D permit as well as being a resident of Bayou Oaks fill out the e-form and issue you them a sticker.
You are allowed to give up or swap shift.
True.
Who is allowed to get a Bayou Oaks Parking Sticker
A Bayou resident with a Lot D parking permit.
What would you do if a resident would like to report a crime?
Ask them to fill out an incident form and call the proper authorities
Who is suppose to be at the desk at any given time?
a DA
Each key has a specific code that tells you what room/mailbox it goes to.
True, you know where it goes by cross referencing it with the red Emergency Book