Grey's Anatomy
Revised Policy - WR-02 - Corrective Action - Effective July 01, 2026
What are the five new levels in the progressive corrective action process?
What is:
Coaching, First Written Counseling, Second Written Counseling, Final Written Counseling and Termination
Revised Policy - WR-02 Corrective Action - effective July 01, 2026
During the corrective action process, when do team members lose their eligibility to transfer?
What is: Transfer eligibility will be impacted by all corrective action of second written counseling and above for 6 months after issuance.
When are team members (non-faculty) eligible to initiate the Disciplinary Review Process?
What is: During a Final Written Counseling, Performance Improvement Plan and/or a Termination of employment of any non-faculty team member.
You need to deliver a first written counseling to Bad Bunny and utilize Copilot to draft your corrective action language. What are a few next steps that you should take?
What is:
-AI tools cannot subsitute for leader fact review, accuracy, and consistency.
-Ensure you reference language in the Corrective Action guidelines, utilize critical thinking, and revise the language to be yours.
-Ensure that you send your recommendation to Team Member Relations for final review prior to entering into Workday.
-NOTE FROM OGC: Your Copilot prompts and output are discoverable.
Michael Scott closes his eyes like he is sleeping when it is his turn to speak during team meetings and team interview panels. How do you address this?
What is: Address engagement and assess underlying concerns. This may be an opportunity to send Michael the ADA/FMLA infographics.
Cristina Yang physically guides an intern during a procedure by pushing her head up and down in the OR to better see the surgical field. Neither party is offended, but Miranda Bailey (another team member that witnessed the interaction) submits an RL. How do you proceed?
What is: Report the matter to Team Member Relations who will conduct an investigation into the matter and address physical boundaries.
During a first written counseling with Becca to address concerns about professionalism, she states, "What happens in the OR, stays in the OR! I refuse to discuss my private concerns. Do not be so sensitive. This is not your business." How do you proceed?
What is: Reference the WR-01 Conduct Guidelines which requires team members "Be truthful and cooperative in reporting concerns or participating in investigations of reported or suspected wrong-doing."
Sandy Olson requests to go home for non-FMLA reasons stating her earlobes need a break? She has already used all of her PTO. How do you proceed?
What is: Issue an attendance occurrence unless it is COVID, flu, or flu-like symptoms (in which case, you refer them to Occupational Health.).
APP Daddy Yankee is asked by his attending and manager to assess a patient that was not originally assigned to him. Daddy Yankee refuses stating it is not within the scope of his job. How do you proceed?
What is:
-Get a statement from your team member explaining why he refuses to assess the patient.
-Share the job description with Daddy Yankee.
- If there is no patient safety component, reference the corrective action policy WR-02 for insubordination.
Jim Halpert refuses to acknowledge the final written counseling you have delivered to him in Workday. How do you proceed?
What is: Ensure you have a witness when you deliver any final written counseling. You should inform Jim that he has five business days to acknowledge the task in Workday otherwise it will be pushed through. You can follow up the meeting by emailing Jim the counseling and include a read receipt.
Dr. Mark Sloan is off duty and creates a viral video where he dances in scrubs, drinking tequila, while wearing a Moffitt badge. He uploads it to TikTok with the comment: This is how Moffitt rolls. Are you burned out too? How do you proceed?
What is:
1) Preserve the video
2) Report it to Team Member Relations and/or anonymously through the Corporate Compliance Hotline/an RL report.
As a Moffitt team member, it is inappropriate to post offensive/private commentary about the Center.
This violates the Social Media Guidelines ADM-S023
Anna Kendrick is in her introductory period and lets you know she will be delivering a baby in a few weeks. The clinic has very limited staffing and this will put a burden on the business needs to have someone out for 8 to 12 weeks. Should you have her resign and return after delivery?
What is: No, under the Pregnant Worker Fairness Act (and ADA) an organization is required to provide a reasonable accommodation to anyone with a temporary or permanent disability. Pregnancy is considered a temporary disability. Anna should expect to have unpaid but protected time. You should notify Anna that the introductory period clock stops when she goes on leave and starts again upon her return.
You learn that Kenickie is holding onto patient insurance cards, and you find 7 in his desk drawer after being counseled about this. How do you proceed?
What is: Escalate to Team Member Relations and Corporate Compliance. You should reference the Sanctions for Privacy Policy ADM-S025.
The Black-Eyed Peas request permission to create a voluntary Bible study group during breaks and invite you to join. You want to join and have free time next week. How do you proceed?
What is: Reference the Solicitation Policy WR-09. Solicitation refers to, but is not limited to, approaching, inviting, encouraging, requesting and/or asking team members, patients, and/or visitors for funds or contributions to purchase goods, to sign a petition, to join or become a member of a group, or to support a cause, group, or interest. Examples include religious or political affiliations.
Supervisor; Toby Flenderson wants to provide more training and development opportunities to his team members. What are a few ways he can get started?
What is:
1) Encourage team members to review and sign up for courses on Linkedin Learning.
2)Share upcoming programs and courses offered by Organizational Development.
3) Incorporate career development related questions into your 1:1s
4) Encourage your team member to complete an Individual Development Plan in Workday.
You are conducting a team meeting when Amelia Shepherd complains that working for you is like reporting to the Gestapo, that her pay is abominable, and that the schedule/PTO policies are unfit for even prisoners. How do you proceed?
What is: Thank Amelia and invite her to follow up privately with you so the meeting can continue. Team members generally have a legally protected right to express their concerns about pay, benefits, and other terms and conditions of employment.
Avoid disciplining Amelia merely because she raised these subjects. If her conduct becomes threatening, harassing, or disruptive, consult TMR before taking any employment action.
Aubrey is an APP with 6 years of Moffitt experience with zero corrective action and perfect performance reviews. She recently transferred to your department and after one month, no call no showed. On her next scheduled workday, she lets you know that she was arrested and her phone was taken from her. What are the next steps you should take to address this matter?
What is: Notify Team Member Relations who will review the case with OGC. At minimum, a final written counseling will be delivered to Aubrey.
**Note that arrests must be disclosed within 48 hours. Aubrey may be placed on administrative leave pending review and/or the outcome of her charges.**
Doody is called to the lobby for a police interview during his shift. How do you proceed?
What is: Reference the Search Warrants Policy ADM-S015. Contact Team Member Relations who will engage Moffitt's Office of General Counsel.
Blanco Brown refuses to shave his beard because it is his identity. His beard could pose potential safety concerns in the OR as well as violate OSHA/NIOSH standards. How do you address this matter with Blanco Brown?
What is: Ask him if he needs a religious accommodation or a medical accommodation. These accommodations may be approved depending on the circumstance. Encourage Blanco to submit a request to IDAM (medical) or TMR (religious)
Dwight Schrute is scheduled to retire in 6 months and requests PDF funds to go to a work related conference and training next month. You deny his request because you would prefer a younger new hire to go to the conference as Dwight is leaving and his training will not be a value add to the department. What should you consider?
What is: This is considered age discrimination and a risk to Moffitt Cancer Center.
Derek Shepherd is a Moffitt team member and also a foreign national. He wants a verification of employment letter to get a visa to bring his wife to the United States. What department should Derek Shepherd contact?
What is: Immigration. Clare Hudson and Johanna Bautista
You are notified that Chloe, a nurse practitioner, has brought her 6 year old child to work in the clinic unattended and is playing on a Moffitt computer. At minimum, what 3 policies should be explained to Chloe?
What is:
1) ADM-025 Sanctions for Privacy Policy
2) ADM-C017 HIPAA Privacy
3) EH -13 Worker's Compensation
4) ADM-A015 Acceptable Use of Information Resources
5)WR-01 Conduct Guidelines prohibits team members from bringing unauthorized individuals into unauthorized workspace areas.
You have coached Danny Zuko and Sandy Olson to ensure that their relationship does not disrupt patient care and operations. The next week, you walk into the OR and see the following. How do you proceed?
What is: Reference the policy on Relationships in the Workplace WR-14 and Sexual Harassment ADM-S010. Loop in Team Member Relations with your recommended level of corrective action.
Pitbull forgets to complete his mandatory education and flu vaccines because he states that he was unaware of the requirement. How do you proceed?
What is: Notify Pitbull that he loses eligibility to receive a merit increase.
Ryan Howard wants to host a fundraising rap battle with Eminem via GoFundMe. What department should you direct him to?
What is: Moffitt Foundation.