Who leads daily Tier 1 meetings with area employees?
100
The Supervisor and Team Leaders
Who attends the Tier 2 Meeting?
100
Value Stream Manager
Who Directs the Tier 3 Meetings?
100
Indicates task completion
What is a green dot?
100
The focus of daily accountability is to reinforce the lean management system’s focus on “_____”.
Who Directs the Tier 3 Meetings?
200
Todays assignments and items of special note
What is covered in a Tier 1 meeting?
200
Running the business
What is the first focus at a Tier 2 Meeting?
200
Supervisors and Support Groups
Who are the Tier 3 Mtg attendees?
200
Indicates task as incomplete by deadline
What is a red dot?
200
Daily accountability is a vehicle for ensuring that focus on process leads to “______”.
What is “action to improve it”?
300
Yesterday's performance and today's plan, issues, and project timelines, safety, qualilty, delivery, and cost
What should be updated on the Visual board daily by Team Leader?
300
Improving the business
What is the second focus at a Tier 2 Meeting?
300
Overdue Items and Items due on current day
What assignments are reviewed in these meetings?
300
A delay in machine parts caused a deadline miss
When does a red dot not indicate an individual failure?
300
Mann describes this is as “suddenly having the time to do more, to work on improvement steps in addition to run-the-business activities”.
What is the “vacation paradox”?
400
Open and free discusion
What is the format of a Tier 1 meeting?
400
A visual task assignment board
What is a tool used by the Supervisor to assign tasks to Team Leaders to improve the business?
400
Any Attendee of the Tier 3 Meetings
Who are potential Recipients of Assignments?
400
When a red dot and a green dot are both on the post-it
How is it indicated that a task exceeded its original deadline and was completed at a later date?
400
Support group members may or may not have a formal reporting relationship to the value stream but they are connected to the process by being involved in “_____”.
What are “the daily accountability assignments”?
500
Well understood and defined reason for maintaining current information on boards
How do you get employee engagement and reduce confusion over the Visual board?
500
Gemba walks, ratings on audits, safety, needs identified from the production tracking charts
What may result in assignments to the team leaders?
500
Yesterday’s Performance Tracking Charts
What are other items reviewed at the Tier 3 meetings?
500
Lots of red dots accumulating on daily task assignment boards
When is it time to investigate large number of missed assignments? Overestimating? “Outside complication”?
500
Daily accountability actions and activities, like the other principal elements of lean management, rely on this characteristic in order to work.