Drive thru
Labor
Food Safety
Customer Service
(Blank)
100

What is the proper greeting ?

"Thank you for taking a smile break, How may we treat you ?"

100

What form of labor tracking does 14 foods use ?

SPLH

100
60% of foodborn illness is?

Restaurant caused 

100

What is BLAST

Believe 

Listen

Apologize

Satisfy 

Thank

100

WHAT IS DQ KNOWN FOR ?

The CURL! 

200

Whats the Goal?

2 MINS (speaker to delivery)


200

Formula for Labor ?


Current Labor:

Sales\People= LABOR DOLLAR 


Sales/Labor Dollar= People Needed

200

Serves as recorce for Questions, Education, And Inspections

Health department 

200

WHAT IS THE 3 Fs ?


Fast 

Friendly 

Fresh 

200

WHOS IS THE COMPANY OWNER?

MATT FRAUENSHUH


300

What vehicles should be PULLED ?

Vehicles with orders that are not complete! 

300

LABOR GOAL?


BBQ

300

140 Degrees +

Hot Holding 

300

What is a servant Heart ?


Someone whos driven to exceed expectations for others 

300

FACE MASK ARE _________

REQUIRED 

400

The act of persuading a customer to buy Extra.

Upselling!

400

Act of lowering labor by using 30min intervals ?

BREAKS ! 

400

How often do we change Gloves 

Between each task - Every 15 mins 

400

What is the Goal?


To BE THE BEST!!!

400

GRAVY PROCEDURES ?

16oz cold water- mix 

(3) 32oz hot water - mix 

500

Whos in charge of filling drink cups ? 

Order Taker ! 

500

Sending someone home early?

Cutting hours!

500

Below 40 degrees 

Cold Holding 

500

a ______ in your voice 

SMILE !

500

WITHOUT RESPONSIBLITY YOU CANT HAVE _________

ACCOUNTABLITY