TOP/Workshops
Private Trainings/Mike McCann/Consulting
Chats/Courses/Emails
Regulations
Resources/Policies/Website
100

How old do you have to be to receive TOP?

18 yrs old. 

100

What does SOP stand for?

Standard Operation Procedures


100

When should you typically send a follow-up chat email?

Day of

100

How many ft. can you fly with your Part 107?

400 ft. (unless 

100

What is a good insurance company to recommend to a customer?

Verifly

200

What are the pre-requisites to attend a workshop?

1. Have their Part 107

2. Flight Experience

200

Do we help public safety departments receive a COA?

Yes. BUT most departments end of not moving forward with them. They are outdated.

200

How long do we give access to our online courses?

6 months

200

Where do you apply for your 107 license?

IACRA

200

What is our cancellation policy? 

More than 14 Days

Less than 14 Days

Less than 48 hours

More than 14 Days - 10% Fee

Less than 14 Days - 50% Fee

Less than 48 hours - 100%

300

How long is someone's TOP Level 2 certification valid for?

2 years

300

When should you pass a lead to Mike McCann? (2) 

When the lead starts talking about training for more than 5 people. 

When you realize they are with a large company. 


DO NOT PASS THEM TO HIM IF YOU DONT ASK ANY QUESTIONS BEFORE

300

Content-wise, what should you have in every initial email? (2)

1. Link to their direct class - upcoming course near them

2. PDF on class(es)

300

Part 107 pilots can only do 1 of these things: 

1. Fly at night

2. Flyover water

3. Flyover people

Correct Answer: Flyover water

300

Name all our Insurance Requirements (3)

  • Aviation Liability Coverage of at least $1,000,000
  • DARTdrones LLC listed as an Additional Insured
  • The policy is valid for the date, time, and location of the course
400

True or False: 

If someone wants to attend TOP Level 2, do they need to bring their own drone?

True. 

400

Does NBC or CNN have to pay for our courses?

Yes and no. They pay upfront for so many people and receive a coupon code to register.

400

What do you need to do if someone asks to be unsubscribed? 2 options

1. Ask them to click the unsubscribe button at the bottom of the email. 


2. Let Alysha know

400

"I want to teach my students how to fly a drone, do I need my Part 107?"

Yes. 

400

For one of our automated email templates, we let the customer know we have resources we can send them. What are 3 of those resources?

1. Flight Checklist

2. Free Airmap Course

3. Guide to Part 107

4. BONUS: Blog or Webinar

500

How many weeks our do we recommend students to take their Part 107 and Basic Flight Training before attending a Workshop?

4 Weeks

500

If you are assigned a task for one of Mike's clients, what do you do?

1. Make sure you double check it wasn't a mistake. 

2. If it was, delete it. 

500

What is the first thing you should do when someone responds to an email?

What should you do after you respond to the email? 

1. LOG THE EMAIL INTO SALESFORCE.

2. SET A FOLLOW UP TASK.

500

What is Jim and Pams first baby's name?

Cece

500

Did anyone see a new feature added to our website today?

Drones for Railways