Chapter 8 & 9
The responsibility to maintain organized clinical records belong to who?
Administrative dental assistant
True or false: You would need a method to organize documents in an electronic system.
False; files are organized on their own digitally
This system can track patients who regularly do not show for their scheduled appointments.
A computerized recall system
This color is thought to be the most believable and is recommended to be worn to an interview.
Blue
This is the major barrier to mail recall system.
Patients do not call.
Maintaining clinical records starts and ends with the _____, who plays a key role in protecting the dental practice from malpractice litigation.
Administrative assistant
Aging labels
True or false: More than one patient can be assigned to an account
True
Which element is necessary for a well written resume?
inclusion of details, clear & concise writing, background, and experiences/skills only related to dental assisting
Clear and concise writing
This is the time when recall cards should be mailed.
The month before the patient is due for a continuing care appointment
New patients should be instructed to arrive ____ minutes early to complete paperwork.
15 minutes
A ______ is left in place of a file removed from the system.
An outguide
Who is responsible for a back-up plan if the computer system fails?
All members of the dental healthcare team
Samples of professional letters you have written are included in what?
This is what the pages of the appointment book are divided into; they signify operatories or dentists tx rooms in the practice.
Columns
True or false: HIPAA supersedes (or is above) any other state law.
False; HIPAA does not preempt (supersede) state laws that either don’t conflict with HIPAA or are more stringent than the federal regulation.
The key elements of record keeping include organization, completeness, and:
consistency, neatness, accuracy, or accessibility
consistency
This is the only way to protect stored information on a computer system.
Constantly back it up
True or false: You should include your expected salary range in your resume objective.
False
What abbreviation would you use for a patient that is chronically late and you "told patient 2:15 pm"
tp2:15
When files are destroyed, a cross-reference list should be kept and should include all the following except: the signature of the person doing the destruction, the time period the documents represented, the method of destructions, or the types of documents destroyed.
the types of documents being destroyed.
One or more filing units (e.g., the total name) make up a _______ segment.
Filing
This server is a high-powered computer used to store data and share within a network.
Network server
Excellent chairside assisting, proficiency with Microsoft Word, and the ability to create a website are all examples of either:
a soft skill
or
a hard skill
Hard skills
Who is responsible for making sure that patients are scheduled according to their needs and staying on task to keep the schedule on time?
Everyone in the dental office