Chapters 5-6
What is an example of portable storage?
Flash drive, jump drives, USB
How many teeth are in the primary dentition?
20
Using the name Brock Lee which name would go in unit 2
Brock
What is a dental appropriate way to describe "pain"
Discomfort
What are a set of personal qualities, habits, attitudes, and social skills?
What are soft skills
Which type of front office equipment allows for graphics to be directly input as computer storage?
Scanner
Essential documents that cannot be replaced
Vital records
A file that assigns duties to be completed in the future
Tickler
Give a proper example of how to declare yourself when placing a call
"Hello, this is (your name) calling from (name of office)"
Which type of resume list your skills and abilities first?
Functional
What does OSHA stand for?
Occupational Safety and Health Administration
Records have a life cycle, which begins with their creation and ends with their _________.
Disposition
The step in the filing process that involves arranging the records in the order in which they are to be placed in file
Sorting
What describes the tone of the voice?
Pitch
Which is a basic goal of the cover letter?
To request an interview
To reduce stress in the hands you should?
Perform the "shake it out" exercise
The abbreviation for treatment
Tx
What are the five methods of filing?
Alphabetical, geographical, chronological, subject, and numerical
What is telecommunication
What is written to meet the employers needs, outline the job you are seeking, and identify the skills you have to offer the employer?
What is an objective
Which type of front office equipment allows for graphics to be directly input as computer storage?
Scanner
What would be the name of the chewing surface of tooth #28?
Occlusal
When alphabetizing a firm or business name how should it be filed?
In the order it was written
Which feature of the telephone systems allows members of the dental team to talk all at once from various locations?
What is another name for a letter of application?
Cover letter