Chapter 7
What is an integrated system of software or application suites that are seamlessly linked to perform related functions?
What is a computerized dental practice management system
What process identifies conditions that may lead to alleged malpractice or procedures that are not in compliance with mandated regulations
What is risk management
What is determined by the amount of dental treatment that is completed and money collected?
What is productivity
What are the components of an information system?
What is hardware, software, data , personal, and procedures
What are a set of personal qualities, habits, attitudes, and social skills?
What are soft skills
Who is responsible for recording pt demographics, posting transactions, storing information, processing insurance, using the electronic scheduler, and producing reports?
What is the administrative dental assistant
What is systematic step that will save time during filing?
Sorting
What are the pages of an appointment book divided into?
What is columns
What are pieces of information?
What is data
What are career opportunities for the adminstrative dental assistant?
What is small and large dental practices, insurance companies, management and consulting firms, and educational instititues
When a computer system fails, who is responsible for a backup plan?
What is all members of the dental healthcare team
Which form outlines the work that will be done, describes reasonable results, and alerts the patient to complications that could result from treatment?
What is the consent form
What uses a database to identify and track recall patients?
What is automated recall
Under what situations should information not be sent via fax machine?
What is when security cannot be confirmed
Which type of resume combines the best features of chronological and functional resumes?
What is hybrid
True or False: The dental practice should have a plan in place that will allow the dental practice to function without the computer system for a few hours.
What is false
What is used to visually record the condition of a patients teeth and surrounding tissue using pictures?
What is intraoral imaging
What are the two main elements of the scheduling process?
What is the art and mechanics of scheduling
What is telecommunication
What is written to meet the employers needs, outline the job you are seeking, and identify the skills you have to offer the employer?
What is an objective
What is a computerized account
What is an impermissble use or disclosure under the Privacy Rule that compromises the security or privacy of PHI?
What is a breach
What is a tool used by the administrative dental assistant to help identify patients who are in need of a dental appointment?
What is a call list
What prohibits discrimination on the basis of disability in employment, programs, and services provided by state and local goverments and goods and services provided by private companies and in commerical facilities?
What is the Americans with Disabilities Act?
What is used to introduce yourself to a prospective employer?
What is a cover letter