Dashboard Detectives: Affordable Edition

Evidence Hunt

100

^{Client: Trinity Property Consultants} 

^{Property: Renew Midland}

This is the number of floor plans that are not market rate. 

 4

200

^{Client: Legado Companies} 

^{Property: 014 Hacienda Senior Villas} 

On the dashboard, this is where you can see that the property offers affordable housing. 

 "Affordable, Conventional" in the upper right"

300

^{Client: Trinity Property Consultants} 

^{Property: Renew Midland}

On the dashboard, this is where you can see that the property is income restricted.  

 "Qualification Requirements & Policies"   

400

^{Client: Legado Companies} 

^{Property: 016 Park Stanton Place}

True or False:The Floor Plans and Units tab does not show how many apartments are affordable versus conventional. 

True 

Income Intel

100

^{Client: Trinity Property Consultants} 

^{Property: Renew Andrews} 

This is the maximum annual income a family of 3 can earn if they are in the 80% median.

$72,850

200

^{Client: Trinity Property Consultants} 

^{Property: Renew Andrews}

These are the two AMI percentage options offered for income restrictions.

50% and 80%

300

^{Client: Trinity Property Consultants} 

^{Property: Renew Midland}

True or False: Households must make half or less of the area median income to qualify for this level of affordable housing. This shows as 50% on the dashboard. 

True

400

Client: Trinity Property Consultants

Property: Renew Midland 

These are the two AMI percentage options used for income restrictions.

50% and 80% 

Solving Scenarios

100

^{Client: Legado Companies} 

^{Property: 109 Irvine Inn Apartments}

When a caller asks, "Does your property accept Section 8?" this is how you should respond while deferring detailed questions to the onsite team. 

"Yes, however I am part of the Central Leasing Office, so I am going to defer specific questions to the on-site leasing professionals. Can I gather some information from you and have someone reach out"

200

^{Client: Legado Companies} 

^{Property: 109 Irvine Inn Apartments} 

When a caller with Section 8 asks for the price of a studio apartment, this is the appropriate response. 

"I have the market rate pricing for a 2-bedroom that I can give to you"  

300

^{Client: Legado Companies} 

^{Property: 014 Hacienda Senior Villas} 

When a caller asks, "Do you accept Section 8?" this is the correct response.

"Section 8 vouchers are accepted!" 

400

^{Client: Legado Companies} 

^{Property: 014 Hacienda Senior Villas} 

When a caller asks Section 8 questions you cannot answer, this is what you should do.

Defer specific Section 8 questions and continue with the call plan as normal