Show:
Notifications
Environmental
Graphs
Misc
Systems
100
This notifies me if my energy usage exceeds 25% of my usage yesterday
What is a usage spike alert?
100
1.745 lbs/kWh
What is Westar's carbon multiplier?
100
The details table appears below the bar graph
What happens when I click "More Details"?
100
There are the 3 types of tips in the dashboard.
What are cost-saving, energy-saving, and green tips?
100
Used to troubleshoot issues with notifications
What is the "test" button?
200
This arrives in my email the day after my bill is mailed out to me
What is a monthly report?
200
Trash, propane, trees, or cars
What is a carbon story in the dashboard?
200
Allows customers to view graphs by day, bill, 12 bills, and max views
What is the zoom tool?
200
Clicking on this will display the FAQs and glossary
What is "help"?
200
Usually within 48 hours
How long does the dashboard take to display information after the initial meter set?
300
I can add this in my dashboard, in addition to my primary email address.
What is a secondary email address?
300
Because I purchase renewable energy, this displays on my dashboard in place of carbon stories
What is a "thank you" message?
300
These are calculated based on the user's rate plan, energy usage, and tax status
What are costs?
300
Westar received a sizeable grant for the SmartStar project from this government agency
What is the Department of Energy?
300
4 times per day
How often is the dashboard updated?
400
Alert history tab
Where does an alert go after the user dismisses it?
400
For this customer, the environmental impact box will display kW instead of kWh
What is the commercial customer?
400
Customer charge, txes and fees are presented in a stacked bar graph for these views
What are "12 bills" and "max" views?
400
This person may, at the customer's request, subscribe the customer for notifications
What is a CSR?
400
AMI read
What is the reading source code for a smart meter in Mighty View?
500
At 7pm daily
What time of day are weekly and monthly reports emailed to customers?
500
This drills down deeper into smaller intervals
What happens if a customer clicks on a bar in a graph?
500
This graph does not use the color green
What is the environmental impact graph?
500
CSRs on the late night shift handle these
What are bouncebacks?
500
F
What is the source code for a smart meter on the "meter reading history" screen in CSS?