Dates
The date a client contacts us to request financial assistance
Date of first contact
Date of reps
Date of application
When a client applies for Sole Parent Support within this amount of days of their entitlement date, the commencement date is the day after the initial stand-down ends.
28 day rule
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Dates
Client has advised of a change in accommodation costs within 14 days of the change
Increase from the actual date
The number of weeks TAS is granted for
13 weeks
The date the client had a reason for making an application
Date of event
When a client applies for Supported Living Payment within this many days of the entitlement date, the commencement date is the day after the initial stand-down ends.
28 day rule
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Date
Reduce, suspend or cancel Disability Allowance from the first available date
The number of days a client has to complete the application process
20 working days
The date a client has no others means of supporting themselves
When clients in the following circumstances apply for Jobseeker Support within 28 days of their entitlement date, the commencement date rules are different:
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Client no longer has vehicle repayments and forgets to tell us
Reduce, suspend or cancel Temporary Additional Support from the actual date of the change in circumstances and establish an overpayment where appropriate
The client has the right to apply for a Review of Decision at any time within how many months of the original decision being advised
3 months (90 days)