Staffings
Treatment Plans
Outreach
Services
Miscellaneous
100

Cases should be staffed this often.

What is every 90 days?

100

This is how often a treatment plan should be done.

What is every 60-90 days OR when a client is discharged from the hospital OR transferred from another service?

100

A client should be contacted at least this often.

What is at least once a month?
100

These are the services provided for LOC 1 clients

What is Medication Training and Support, Routine Case Management, and Medication Management?

100

This is the time to check in each morning.

What is 8am?

200

XXXXX are cases that should be staffed monthly and XXXXX are cases that should be staffed weekly.

What are ROR and Hotlist cases?

200

These areas from the CANS must be on the treatment plan as a problem/goal.

What are any items that score a 2 or risk of harm categories?

200

A client should be sent a contact letter when...

What is after at least two failed attempts to reach by phone and a drive by?

200

These are the services provided for LOC 2 services.

What is Medication Training and Support, Routine Case Management, Medication Management, Skills Training OR Therapy?

200

This is the time frame by which all notes need to be in EPIC.

What is 24-48 hours after the service was provided?

300

To staff a case an email should be sent to __________ and contain the following information _________. 

What is send an email to SW CAS CTLS with the following information: MRN, Initial, Reason for Staffing?

300

This type of progress note accompanies an ongoing plan.

What is routine case management?

300

These are the steps for a drive by...

After 2 phone contacts are unsuccessful, drive by the person's home and either speak with them or leave a letter with your business card/contact information in an unmarked envelope.

300

These are the services provided for LOC 3.

What is Medication Training and Support, Routine Case Management, Medication Management, Skills Training AND Therapy?

300

These are the people I can reach out to for EPIC help.

Who are other team members, CTL, Sarah Sanchez, Clarice Taylor?

400

This Doctor's Staffings happen at 9am on Mondays.

Who is Dr. Thanaseelan?

400

This type of note accompanies an intake plan.

What is an engagement note?

400

Other people I can contact for help with outreach to a client are....

Who are the certified family partners assigned and your CTL?

400

This is how often services should occur.

What is at least once a month for all LOCs though twice a month is preferable for LOC 2 and LOC 3?

400

This is what needs to happen in order to take a day off.

What is coverage needs to be arranged with a team member and any treatment plan and CANS updates should be done that will be coming in to see the doctor? 


500

This Doctor's staffings happen Wednesdays at 9am.

Who is Dr. Viltz?

500

These things should be listed in treatment preferences. (Name at least 3)

What is CFP and LTSS acceptance or decline; permission to see in school, person, or virtual; decline of any problems/objectives that scored a 2 if not worked on; referral for specific therapy service?

500
These things should be documented in EPIC.

What is all outreach efforts or services provided? If it is not in EPIC, it didn't happen!

500

This is any service that is provided when there is no POC or CANS in place OR that is not covered on the POC or CANS OR has an expired DX.

What is a write off service?

500

When you receive a new case, you should....

What is review for services provided, last POC/CANS update, last staffing, MD assigned, CFP assigned and document an encounter note?