Patient Care Experience
Describe AIDET
Acknowledge, Introduce, Duration, Explanation, and Thank.
Describe BEFAST
Signs of a stroke:
B-Balance
E-Eyes
F- Face
A- Arms/Legs
S- Speech
T- Time
What is radiation?
Energy
What is an HAI?
A Healthcare Associated Infection.
What is PPE?
Personal Protective Equipment
What are HCAHPS?
The Hospital Consumer Assessment of Healthcare Providers and Systems survey.
Hypoglycemia symptoms (name at least four).
Shaking, Sweating, Anxious, Dizziness, Hunger, Fast Heartbeat, Impaired Vision, Weakness/Fatigue, Headache, Irritability.
Time for radiation monitor to read trash.
Five seconds.
Chemical name, contact time, and shelf life for our Hospital Approved Disinfectant?
Oxycide, five-minute dwell time, one shift.
Three physical characteristics of OxyCide.
Fizzy, cloudy and vinegar order.
How can we make a personal connection?
Make eye contact and smile.
Greet the patient by name.
Share our name and role with the patient.
Rapid Response Team hospital emergency number.
222
MRI Zone where MRI machine is located?
MRI Zone 4.
Correct three-step cleaning sequence.
Top to bottom
One directional (clockwise/counterclockwise)
Cleanest to dirtiest
Lifespan of C-Diff pathogen.
More than five months.
What is KP's Mission Statement?
KP exists to provide high quality, affordable health services and improve the health of our members and the communities we serve.
Which regulatory agency certifies hospitals as a Primary Stroke Center for adult populations.
The Joint Commission (TJC).
Who can you contact if you have any questions regarding radiation potential hazards? (name at least four).
Your manager, nuclear medicine technologist, radiation safety officer, or medical physicist.
When not to wear gloves (name at least three instances).
Making a bed
Hanging clean curtains
In the hallways
Moving clean furniture
Touching common surfaces used by others
Replacing hand or soap dispensers
Container color for trace Chemo waste. (DAILY DOUBLE). 400 POINTS!!!!!!!
Yellow container.
Describe A-HEART (Service Recovery)
A- Apologize
H- Hear
E- Empathize
A- Ask
R- Resolve
T- Thank
Site for our Diabetes Program?
KP SD Diabetes SharePoint Site.
What is occupational radiation exposure?
The amount of radiation a health care worker receives while on the job.
Type of isolation room requiring UV-Light disinfection.
Contact Plus (C-Diff).
Name all five Isolation Precautions signs (DAILY DOUBLE) 1000 POINTS!!!!!!!!
Airborne
Droplet
Contact
Contact Plus
Enhanced Respiratory and Contact Precautions