Show:
Infection Prevention
Professional Development
Pain
The Joint Commission
Carolina Quality and Team STEPPS
100

These are optional as of 6/2023, but we recommend mirroring what your patient prefers

Masks

100

A free source for CE credits

CE Direct (old) or Lippincott's (new)

100

The most accurate source to determine if a patient is in pain

The patient self report

100
True or False: The accreditation team's goal is to catch you doing something you aren't supposed to be doing (like having a drink at the nurse's station!)

FALSE: the Accreditation Team's goal is PATIENT SAFETY. They have nothing to do with drinks at the nurse's station (that's OSHA :) )

100

The elements of Carolina Quality include Huddles, TeamSTEPPS, Visual Management, SAFE Reporting, and ___ _______ (safety to speak up).

Just Culture

200

Sharps containers should be no more than ____ full when they are changed for an empty container

3/4

200
True or False: As an RN, I can get an approved certification at no cost to me through the Path to Professional Certification

True! 

200
How often do we document on pain in outpatient? 

at least once every encounter and on any new patient report of pain

200

If you see a surveyor coming your way, you should:

Engage. answer their questions completely and simply. (don't run)

200

Having a shared mental model, clear roles and responsibilities, and a shared vision are all part of ___ ________ _____.

High performing teams
300

You should use this method of hand hygiene when you care for a patient with an enteric disease

Soap and water

300
True or False: There is an outpatient clinical ladder for CMAs, LPNs, and RNs

True!

300

True or False: We must intervene for a pain score of 4 or above and this must be a pharmacological intervention

False. We must intervene, but this can be pharmacologic (if ordered) or non-pharmacologic
300

True or False: we only need to be survey ready during our survey window

FALSE: we should be continuously survey ready! It is a culture! 

300

Two or more people who interact dynamically, work toward a common goal, have specific roles/functions, and have a time-limited relationship

a Team

400

The preferred method of hand hygiene

Purell hand foam
400

How do we recognize our outpatient staff for excellence in their field?

PETAL (assistive personnel) award or DAISY (RN) award

400

An age-appropriate pain scale for a pediatric patient

FACES

400

The role of regulatory agencies is to enhance___ ___.

Patient Safety

400

CUS stands for...

I am concerned, I am uncomfortable, this is a safety issue (stop the line)

500

Influenza positive patients should be on this type of precautions, and can be found as a flag in Epic

Droplet

500

There has to be an ______ ______ in order for you to advance to a CMA III or CN III or IV

Open position

500

True or False: pain is generic and it is easy to tell if a patient is in pain by how they behave.

FALSE! Pain is personal

500

If you have compliance concerns you should contact:

your manager or director first, compliance department next, and then the Joint Commission if you do not get resolve

500

TeamSTEPPS stands for...

Team Strategies and Tools to Enhance Performance and Patient Safety