Instructor Facts
How long have I worked for World?
What is 9 years.
What service is offered year round for World Finance that is not commonly offered year round for competitors?
What is taxes.
What does FB stand for?
What is the customer grade on application based from
What is their information from the credit bureau
Where do we notate all call attempts?
What is Nexus
What kind of restaurant was I working for before coming to World Finance?
Which product can be secured or not secured?
What is a Personal Installment Loan.
What does PB stand for?
What is a Present Borrower
Which grade has the lowest risk?
What is grade A
What apps do we prioritize?
What is new online apps
What was my first job here at World Finance?
What is an Assistant Manager.
Which product is state specific?
What is insurance and ancillary products?
What is MLA
What Grade has the highest risk?
What is F
How many times do we attempt to call an app within the same day?
What is 3 times a day
What year did I come to the Home Office?
What is 2020.
Which of our products are interest free?
What is a Tax Advance Loan.
What is NB
What is New Borrower
Which grade is the most common?
What is B grade
What is the max we wait to call an app if no successful contact has happened.
What is 4 days.
What department did I work in at the home office?
What is the VBU.
Which credit bureau do we report to when a customer has a loan with us?
What is all 3 credit bureaus.
Why would we send out a live check?
What is to get good Former Borrowers back as a customer.
Which grade do we walk away from?
What is F grade
What is the time frame that we attempt to grab an application?
What is the first 5 minutes