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Lean
Types of Waste
Process Map Definitions
100
A steady reduction of waste?
What is Lean?
100
Adds no value from the customer’s perspective?
What is waste or non-value added?
100
directly fulfills a customer’s need, is done right the first time, and a customer is willing to pay for it?
What is Value added?
200
Trying to improve everything at once?
What is a pitfall to avoid?
200
Unavailable room, system downtime, shared equipment (beds, stretchers) are examples of what?
What is waiting?
200
In a process map, the diamond means?
What is a decision point?
300
Typically measures costs of defects and often involves sophisticated mathematics?
What is Six Sigma?
300
Doing more steps than needed is what type of waste?
What is over processing?
300
is a visualization tool for categorizing the potential causes of a problem in order to identify its root causes?
What is a Fishbone diagram?
400
To continuously pursue perfection is part of what?
What is a Lean Principle?
400
Not working to capability/ capacity is an example of what?
What is underutilized people?
400
Required by regulation or law, supports reporting requirements, essential supporting activity.
What is Value or Business Enabling?