Welcome!
Product
Call Flow & Rebuttals
Misc.
100
The phone number I will call if I am running late / have to call off.

What is 888-970-8690?

100
We use this type of surface to protect against bacteria.

What is antimicrobial? 

100

Appointments can only be booked out within this timeframe.

What is 7 days / 1 week?

100

The number of main doors you are permitted to enter and exit from in the building. 

What is 3?

200

The name of Leaf Home's giraffes.

Who are Digi & Sammi?

200

We will honor this for as long as the customer owns their home.

What is a (lifetime non-transferrable) warranty?

200
Appointment times we offer on a Monday.

What is 10 am, 2 pm, and 6 pm?

200

My dials per hour expectations.

What is 22?

300

Your main objective.

What is selling the experience and setting the appointment?

300

We can take these out in Minnesota and Wisconsin ONLY.

What is a neo-angled shower?

300
What F.U.D stands for.

What is Fear, Uncertainty, Doubt?

300

Where I can find an official copy of the attendance policy.

What is the Employee Guidebook?

400

Tundraland's Supervisor.

Who is Theresa Mendoza?

400

The amount of different color/texture/pattern combinations. 

What is 90+?

400

Every objection must be met with 2 of these.

What are rebuttals?

400

What ISR stands for.

What is an Inside Sales Representative?

500

Phase #3 of employment. 

What is Costco Training?

500

Can create tub bubbling, cracking, chipping, peeling, and fading.

What is refinishing / reglazing?

500
When the designer makes it out to the customer's home and provides them with a written quote / price.

What is a Demod appointment?

500
My HR representative.

Who is Brian Swan?