super
customer service complaints/ feedback
complaints scenario
financial literacy
Coffee car opening logistics
100

What does supperannuation have relation to 

money


100

Why is customer service important in the workplace


to identify how you can imporve

100

What percentage of customers tell negative feedback over positive

80%

100

Question: What is money used for?

Money is used to buy things we need or want, like toys, food, clothes, and paying for activities like going to the movies.

100

When welcoming customers to the cart what should you do first


check the cleanliness and apperance of the cart

200

Why is supperanuation important?


The more money saved the more money for retirement


200

Types of feedback you can recieve

needs 

wants

200

What are young people more likely to share?

They are more likely to share good experiences with their friends


200

Why is it important to save money?

Saving money helps us buy bigger things later, like a bike or a special toy. It also helps us be ready for unexpected things that might cost money.

200

what equipment is required during a inventory check?

jugs 

milk

coffee

beans

water

cups

300

When can you withdraw money from your super account?


when you retire from work or when you turn 65 years old


300

name 3 customer service skills

Patiences

empathy

clear communication

quick learning

knowledge of the product

300

How many complaints roughly have been recorded by consumers every year?

20k

300

What is a piggy bank used for?

  • : A piggy bank is used to save coins and sometimes bills. It's a fun way to collect money until you need it for something special

300
  • Question: Imagine you have a coffee cart at a park. How would you decide where to set up your cart so that you can sell the most coffee?


  • Answer: You should set up your coffee cart where lots of people are passing by, like near a playground, sports field, or at an event. Places where people gather or where there are lots of activities are good spots because more people will see your cart and want to buy coffee.

400

Types of sights where you can use your supper with ?

my gov

400

Why is it important to understand the \wants of the customer

when you give them what they want in the long run this enables you to build a lucrative ongoing relationship with them

400

Question: What is a budget?  

Answer: A budget is a plan for how you will spend your money. It helps you decide what things are most important to buy and how much you can save.

400

Question: Uh-oh! Your coffee cart has run out of cups! What should you do to make sure you can keep selling coffee to your customers?


Answer: Keep extra cups stored in boxes or a nearby storage area. When you run out of cups, quickly get more cups and fill them with coffee. This way, you can keep serving coffee to your customers without making them wait too long.

500

name 3 ways to increase money in your super

  1. Make sure your employer is paying you the right amount of super.
  2. Make extra, voluntary contributions if you can afford to.
  3. Find out if you're eligible for government co-contribution
500
examples of ho this can occur

someone might need a new but will spend a lot more money for the latest mode instead of something that would be good enough for their needs

500


Question: What does it mean to earn money?

Answer: Earning money means doing jobs or tasks that people are willing to pay for, like helping with chores at home, delivering newspapers, or working in a store. When you earn money, you can use it to buy things you want or save it for late

500

Question: It's a rainy day, and your coffee cart is outside. How can you protect your coffee and keep your customers dry while they wait?


Answer: Set up a small tent or canopy over your coffee cart to keep rain off the coffee and your customers. You could also have umbrellas for customers to use while they wait. This way, everyone stays dry, and your coffee stays warm and delicious.