CACS
What does CACS stand for?
Computer Assisted Collections System
What tool is used to document CACS?
The NAT Tool
What information do you need to use to log into CACS?
Your EID/TID and network password
False
How can you search for an account in CACS?
Account number, telephone number, first and last name with their zip code, or SSN (only if the customer offers this.. DO NOT ask for it)
What CACS codes are used for the products Customer Solutions work?
10 (Installment Loan), 30 (Credit Card), 50 (Mortgage)