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100

What does Document Cognition help business with?

Creating FAQs

100

What is the full Legal name of Yellow.ai’s Parent Company in the US?

1. Bitonic Technology Labs Inc

2. Bitonic Technology Labs Pvt Ltd

3. Bitonic Technology Labs PTE Ltd

4. Bitonic Technology Labs SDN BHD

1. Bitonic Technology Labs Inc

100

Which of the below options is NOT a lead stage in SFDC?

  1. OPEN

  2. Unqualified

  3. Converted

  4. Purchased

Purchased

200

In how many Languages can Yellow.ai's chatbots / voicebots be deployed?

135+

200

You get a new request on Linkedin asking to connect. Their profile says they work at Yellow.ai. What is your next step?

1. Accept the request since they are from Yellow.ai

2. Check Bamboo HR / GreyT HR to see if they are a genuine Yellow.ai employee and then decide

3. Accept the request to increase your connections

Check Bamboo HR / GreyT HR to see if they are a genuine Yellow.ai employee and then decide

200

Which module helps in internal transformation of tickets/queries between agents w.r.t. CX?

Live Agent Transfer

300
Which feature of yellow.ai helps in understanding user intent no matter how complicated the sentence is?

Intent Recognition

300

Yellow.ai supports one-click integration with leading Enterprise Based applications. T/F?

True

300

What is your go-to repository for platform decks & all sales related decks?

PMM Site

400

Which Qualification Criteria do we use here at Yellow.ai for Qualifying Leads into opportunities?

MEDDPICC

400

For which of the following modules we DO NOT have separate Pricing?

1. Voice

2. EX

3. Chat

4. US

5. CX

CX

400

One must send a DSR within _____ hours of completed activities/day.

24 hours