What does Document Cognition help business with?
Creating FAQs
What is the full Legal name of Yellow.ai’s Parent Company in the US?
1. Bitonic Technology Labs Inc
2. Bitonic Technology Labs Pvt Ltd
3. Bitonic Technology Labs PTE Ltd
4. Bitonic Technology Labs SDN BHD
1. Bitonic Technology Labs Inc
Which of the below options is NOT a lead stage in SFDC?
OPEN
Unqualified
Converted
Purchased
Purchased
You get a new request on Linkedin asking to connect. Their profile says they work at Yellow.ai. What is your next step?
1. Accept the request since they are from Yellow.ai
2. Check Bamboo HR / GreyT HR to see if they are a genuine Yellow.ai employee and then decide
3. Accept the request to increase your connections
Check Bamboo HR / GreyT HR to see if they are a genuine Yellow.ai employee and then decide
Which module helps in internal transformation of tickets/queries between agents w.r.t. CX?
Live Agent Transfer
Intent Recognition
What is your go-to repository for platform decks & all sales related decks?
PMM Site
Which Qualification Criteria do we use here at Yellow.ai for Qualifying Leads into opportunities?
MEDDPICC
For which of the following modules we DO NOT have separate Pricing?
1. Voice
2. EX
3. Chat
4. US
5. CX
CX
One must send a DSR within _____ hours of completed activities/day.
24 hours