First Aid
Before assisting someone with an injury (especially an open wound), this body part should be washed and, if possible, sanitized.
What are Hands?
According to Universal Precautions, this should be considered a dangerous bio-hazard.
What are ALL Bodily Fluids?
A dull one of these is more likely to cause an accident than a sharp one, though both are able to cut you if you're not careful.
What is a Knife?
Using this skill allows you to express your wants and needs.
What is Communication?
This person greets guests at a hotel, helps them check in and check out, answers questions and helps handle complaints.
What is a Host/Front Desk Representitive?
Formerly known as the Heimlich Maneuver, abdominal thrusts can be used to help someone who is doing this.
What is Choking?
This bony body part is great at hiding germs and should be kept short, especially when working with food.
What are Fingernails?
When cleaning any electrical appliance, such as a deli slicer or a stand mixer, this is the best way to make sure it's turned off and will not turn back on.
What is Unplugged?
People who practice adaptability have an easier time handling these.
What are Changes?
This is where workers store their own food so that it doesn't get mixed in with food that is being served to customers. It's important to keep track of what food is yours, what belongs to other people, and what is there to share.
What is the Community/Breakroom/Lounge Fridge?
Whenever first aid is administered, someone other than the person doing first aid should call this number right away, just in case additional help is needed.
What is 911?
To prevent spills and splatter, all shelves, even those at individual stations, must be at least this far off the floor.
What is 6 inches?
This is super-hot gas that comes from boiling water. The hotter it is, the harder it can be to see, and even when it's invisible it can still cause very bad burns.
What is Steam?
This skill allows you to see the best possible outcome and work towards it.
What is Confidence?
These must be displayed in employee breakrooms so that employees know how to responsibly help guests and customers during an emergency.
What is Safety Signage?
Whenever first aid is administered or someone at a place of business is hurt, you'll probably have to fill out of these worksheets to record the incedent.
What is an Accident Report Worksheet?
This refers to food being warmed to room temperature and then cooled again. Each time this happens, it causes the food to break down a little bit, ruining the flavor and possibly introducing pathogens.
What is the Freeze-Thaw cycle?
You should never put ice into the oil in this appliance. It could cause explosions, damage or break the equipment, and splatter hot oil on people, causing serious burns.
What is a Fryer?
Like an artist with their paintbrush or a chef with their ingredients, this skill helps you solve problems in new ways or make things that have never been made before.
What is Creativity?
This is the dedicated space where chemicals and cleaning tools like mops and brooms are stored, usually including a mop sink and basin to fill cleaning buckets.
What is a Janitor/Custodial Closet?
After covering a cut with gauze or a bandage, until help arrives you should apply pressure to prevent this.
What is Blood Loss?
To avoid cross-contamination, these should always be stored separate from food, or at least below food in storage spaces.
What are Cleaning Chemicals?
What are Kevlar/Cutting Gloves?
This type of feedback is meant to help you build up your skills. People who offer this kind of feedback are kind and helpful, and when you listen to it, you have the opportunity to grow.
What is Constructive?
This term refers to anytime a person or business gives strangers a place to eat, sleep, or live. It can also mean a person who is kind to strangers or welcoming to people in need.
What is Hospitality?