Entering Orders
Nuclear Medicine
CTs
MRIs
Mammo/DEXAs
Cheers Call Hub
100

When entering an order, do this to indicate that a test or procedure needs to be done immediately. 

What is change the priority to STAT? 

100

This type of test is often used to stage and restage cancer. 

What is PET CT?

100

This is what CT stands for.

What is Computed Tomography?

100

This is what MRI stands for.

What is Magnetic Resonance Imaging?

100

This is recommended for women ages 40-74 to get routinely performed every year. It's only performed on patients who are non-symptomatic. Patients can self-refer for it which means a signed medical order is not required.

What is a screening mammogram?

100

When starting a new CRM you must select this


What is Reason for Contact?

200

This is the activity/button used for placing orders in Epic.

What is Transcribe Orders?

200

 Because the dose needs to be ordered, this may not always be possible when scheduling Nuclear Medicine. 

STAT or same day add on


200

This is the most common contrast agent used for CT Scans.

What is Iodine?

200

This is the contrast agent used for MRIs.

What is Gadolinium?

200

This is a revolutionary imaging tool used to improve the early detection of breast cancer. It is covered by most insurances but is not available at every Mercy location.

What is 3D mammography?

200

If the caller is wanting to schedule an appointment this CRM should be used.

What is CTS Appointment Actions

300

This is the Order Mode used to indicate that CTS has placed an order from an external provider and a faxed order is needed.

What is Transcribed (Written)?

300

Sometimes there is an intentional gap between parts of the same test. This is called ____ imaging.

What is a Delayed Imaging?


300

This is commonly used to enhance CT images. It can be very helpful when evaluating internal organs, arteries, and soft tissues in the body such a muscles.

What is Intravenous (IV) contrast?

300

This is a type of MRI used to look at blood vessels and certain arteries.

What is an MRA?

300

You should never schedule a patient for a screening mammogram if they have this

What is breast symptoms. 

300

If the caller is only asking for information regarding an already scheduled appointment, this CRM should be used.

What is General > Appointment/Location Details?

400

Click this to allow the correct reason for the exam to be linked to the order.

What is Dx (Diagnosis) Association?

400

Many Nuclear Medicine tests span over multiple days. Do this to ensure the referral is assigned to all recurring visits.  

What is update the referral counts? 

400

If a patient has a CT Abdomen Pelvis W Contrast to schedule, the patient could receive ___ and ___ contrast at the appointment.

What is Oral and IV contrast?

400

If a patient indicates they have any devices or implants in their body, you can find the location specific guidelines in Consumer View here

Implants/Pacemakers/Devices

400

If a patient is experiencing any problems or symptoms, this and/or a breast ultrasound may be needed. A signed medical order from a physician is required.

What is a diagnostic mammogram?

400

Clicking this is the quickest way to access the patient's photo ID, insurance cards, or PHI.

What is the Document List tab?

500

This button can be selected when searching for orders or a diagnosis if what you're looking for isn't listed.

What is the Broaden my Search button?


Also accepted: Database or Facility List tab

500

Nuclear Medicine uses small amounts of these to see inside the body. They're either swallowed, inhaled, or injected and are absorbed by the organ or tissue that is being tested.

What are radiotracers, radioactive tracers, or isotopes?

500

A provider might add this to a CT to indicate special instructions to Radiology. This could alter what type of contrast the patient will receive, how early the patient should arrive, whether the patient will be required to fast before the test, or how the patient will be positioned on the table.

What is a CT protocol?

500

This is commonly requested by patients having MRIs due to claustrophobia, pain, or inability to lay still.

What is anesthesia/sedation?

500

Typically, this is ordered every two years, but it can be ordered more often based on diagnosis or physician discretion.

What is a DEXA Bone Density test?

500

This is what you would select to direct a CRM to the CTS Escalation Team.

What is Route the CRM?