Multiple causes can prevent applications from launching. Give me 1 cause.
What are Corrupted Installation, Insufficient memory/storage, and/or OS compatibility issues?
Give me 1 fix to use if a customer is having Bluetooth connectivity issue.
What are forget device and re-pair, toggle Bluetooth setting, and/or update drives/OS?
In this phase of Incident Response, you are doing user awareness and job training, implementing anti-virus/anti-malware tools, and making SOPs.
What is the Preparation phase?
This type of license is a one-time purchase with unlimited use.
What is a Perpetual License?
This older Windows scripting language is largely deprecated and replaced by PowerShell.
What is VBScript (Visual Basic Script)?
These are possible resolutions to application crashes. Give me 1 possible cause.
What are force quitting application, updating/reinstall app, checking for OS updates, and/or reviewing crash logs?
Phone has a message stating "No Internet". Give 2 possible fixes to this issue.
What are restart router, reset network settings, and/or check DNS?
In this phase of Incident Response, you are monitoring the network and devices, looking for suspicious activity, and conducting analysis.
What is the Detection and Analysis phase?
This regulation is used to prevent unauthorized copying/sharing of intellectual property (IP)
What is DRM (Data Rights Management)?
This scripting language is frequently used for automation, data processing, and cybersecurity tools across platforms.
What is Python?
Device/application lagging or freezing can be caused by these reasons. Give me 2 possible causes.
What are low RAM, background apps consuming resources, and/or outdated software?
Give me 2 causes that will affect NFC to fail for contactless payment/data transfer.
What are NFC Disabled, interference, incompatible devices, and/or too far from the receiver?
In this phase of Incident Response, you are doing after-action reports, documentation, and updating SOP.
What is Post-Incident Activity?
Legal contract between software vendor & user, defining usage rights, restrictions, and warranty disclaimers.
What is EULA (End-User License Agreement)?
This script type is best suited for simple Windows command automation with minimal logic.
What are Batch Files?
The customer states that his battery dies quickly; these are the possible reasons for this issue. Give me 2 possible causes.
What are power-hungry apps, aging or degraded battery, and/or misconfigured settings like brightness, GPS, and push notifications?
You enable and then disable this mode to reset all wireless connections, including cellular.
What is airplane mode?
Turning on Airplane Mode temporarily disables all wireless radios on a mobile phone (cellular, Wi-Fi, Bluetooth, and often NFC). When you turn it off again, those connections restart, which can:
This document includes information about date and time of access to evidence, person responsible, and purpose of handling the evidence.
What is Chain of Custody?
This legal document protects sensitive company info from being disclosed
What is NDA (Non-Disclosure Agreement)?
This Windows scripting language often requires execution policy changes before it can run.
What are PowerShell Scripts?
These are the causes for random reboots. Give me at least 3 possible causes.
What are OS Corruption, Rogue apps, Overheating, and hardware faults?
A user’s wireless headset disconnects frequently when near crowded public Wi-Fi networks.
What is 2.4 GHz wireless interference?
What is CPU register or RAM?
This is a policy that defines how company's IT resources can be used
What is AUP (Acceptable Use Policy)?
This scripting language is commonly used for automation on Linux systems and starts with a shebang like #!/bin/bash.
What are Shell Scripts?