Tools and Programs
Safety and Security
Internal Communication
External Communication
Business Globalization
100

This term refers to computer software designed to help users perform singular or multiple related tasks.

Application Software

100

This is a blanket term for any kind of computer software that has malicious intent. 

Malware

100

This technology stores documents and applications on a network of internet servers instead of a local device.

Cloud computing

100

This is an on-demand broadcast intended to entertain, educate, motivate, or inspire its audience.

Podcasts

100

This application is used to speed up the process of changing sales and advertising information into another language.

Translation software

200

These devices are often used for presentations and for the collection of signatures on contracts and sales documents.

Tablets

200

This document outlines common computer-usage guidelines or rules, and all employees must comply with it.

Acceptable Use Policy (AUP)

200

When composing this type of professional correspondence, you should include elements like a clear subject line and a signature.

Email

200

To minimize file sizes before emailing multiple images, you must perform this action on the files.

Compress 

200

This term describes an employee who is working far from a physical office location.

Telecommuting

300

This program is used to organize sales data, calculate invoices, and handle numeric information.

Spreadsheet

300

This fraudulent practice involves sending emails pretending to be from a reputable company to induce individuals to reveal passwords or credit card numbers.

Phishing

300

Engaging in this mobile messaging activity during a meeting is considered an impolite use of technology.

Texting

300

This term refers to the practice of speaking clearly and saying each word carefully.

Enunciation

300

This type of meeting happens when people in different geographic locations connect at the exact same time.

Teleconference

400

This type of computer software is available for use at no cost, but usually has one or more restricted usage rights.

Freeware

400

This provides the exclusive legal right to the creator of works that are printed, posted, published, filmed, or recorded, protecting their work.

Copyright

400

This special device lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate by typing text messages.

TTY system

400

This protocol is used to connect computers and electronic musical instruments or equipment together.

Musical Instruments Digital Interface (MIDI)

400

To navigate the business world and locate a specific place on a map, professionals use this technology.

Positioning system (GPS)

500

To preserve document formatting and a client's signature when closing a sale, you should save your document as this file type.

PDF

500

These are formulas, patterns, or methods used to produce a creative work that are generally not known outside the company.

Trade secrets 

500

These real-time interactions take place over the internet using integrated audio, video, chat tools, and application sharing.

Virtual meeting

500

These are used in sales and advertising to show versus tell large amounts of information in a visually appealing and concise manner.

Infographics

500

This is the rate at which one country's money is exchanged for another country's money.

Currency conversion