DBME Administrations
Agency Divisions
Programs
AMS
People
100

This Administration is responsible for determining Social Security Administration Disability programs.

What is the Disability Determinations Services Administration (DDSA)

100

Their mission is; "Ensuring that Arizona's children and families have equitable access to affordable high quality early childhood education and care that promotes the healthy growth and development, well-being and economic independence of Arizona’s families in partnership with local communities."

Who is the Division of Child Care (DCC)

100

SNAP and TANF stand for...

What is Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF).

100

Go and see to understand the process, and the work and to identify waste



What is a Gemba

100

He came to the DES 5 years ago transitioning from the private sector where he led a transformation of the customer service function at Republic Services, after a long tenure in financial services. 

Who is Assistant Director Jeff Morley

200

This team was established in 2005 to support the Family Assistance Administration (FAA) and provide electronic document services to replace outdated paper case files.

What is Centralized Documentation Services (CDS) Administration

200

This Division supports at-risk Arizonans to meet their basic needs and to live safely, with dignity and independence. 

What is the Division of Aging & Adult Services

200

DBME determines eligibility for Medical Assistance (MA), provided in partnership with AHCCCS. AHCCCS stands for...

What is Arizona Health Care Cost Containment System (AHCCCS)

200

This reflects how the team's value is flowing, identifying problems preventing the flow of value, committing to a plan to get work done and improve flow, and updating performance data. 

What is a Huddle

200

She previously served as Deputy Assistant Director in the Division of Employment and Rehabilitation Services (DERS), and the Division of Developmental Disabilities (DDD). She also held the position of Business Administrator for the Division of Benefits and Medical Eligibility (DBME).

Who is Assistant Director of Division of Financial Operations, Roberta Harrison

300

This Office is dedicated to promoting a culture where every team, every day, everywhere is focused on ideas to improve.

What is the Office of Continuous Improvement (OCI)

300

They strengthen Arizona communities by bridging and minimizing gaps in employment and independence. 

Who is the Division of Employment & Rehabilitation Services

300

These Titles make up the Social Security Disability Insurance program and Supplemental Security Income Program. 

What is  SSDI, Title II, and SSI, Title XVI.

300

The 5 "S" stands for this... 

What is; Sort, Simplify, Shine, Standardize, & Sustain

300

She began her DES career in 1993 as an Administrator in the Office of Internal Audit.  She has spent most of her time as the Assistant Director in the Division of Child Support Enforcement and the Division of Benefits and Medical Eligibility. In October 2022, She returned to DES as the Deputy Director of Employment and Basic Assistance. 

Who is Leona Hodges

400

This Office evaluates eligibility and management practices through the application of approved quality control and performance measurements for the following programs administered by the Family Assistance Administration (FAA) within the State of Arizona.

What is the Office of Program Evaluation (OPE)

400

This Division consists of three Administrations; Financial Services Administration, Office of Procurement, and Accounting Administration

What is the Division of Financial Operations

400

Recipients must sign this, acknowledging the following obligations for this program; ensuring children attend school, keeping children immunized, cooperating with Jobs/DCSS/DCC, no possession or use of illegal substances, and not quitting a job without good cause. 

What is the Personal Responsibility Agreement (PRA) for Cash Assistance

400

This creates an environment that enables a quick and informed assessment of how a process is performing, if standard work is being adhered to, if objectives are being met. 

What is Visual Management

400

In late 2019, he was named the Deputy Director of Operations and Chief Operating Officer for the Department.

Who is Wesley (Wes) Fletcher

500

The Benefit Support Administration currently consists of these seven units...

Who are; Appeals Processing Unit (APU),  Client Liaison (Outreach), Legislative Team, Overpayments (OP), Policy Unit (PST), Project Coordinator, Research & Analysis (R&A)

500

They provide customer support for DES employees in many areas including facilities management, supply services, printing service, equipment surplus, fleet services, accounts receivable, business systems, employee engagement, and professional development.

Who is the Division of Business Services (DBS)

500

The TANF block grant’s overall purpose is to “increase the flexibility of states” to meet these four statutory goals:

What are (1) provide assistance to needy families so that children may remain in their homes; (2) end the dependence of needy parents on government benefits through work, job preparation, and marriage; (3) reduce out-of-wedlock pregnancies; and (4) promote the formation and maintenance of two-parent families.

500

Leader Standard Work is...

a set of recurrent management techniques, tools, and skills that are standardized in the manager’s daily/weekly/monthly routines

500

This person earned their Master’s Degree in Social Work from Arizona State University and served for 10 years as the President and CEO for the Arizona Food Bank Network (AzFBN), a nonprofit membership organization, representing five large food banks that distribute food statewide to nearly 1,000 partner agencies.

Who is Director Angie Rodgers