Finances
What is the minimum wage in Massachusetts and how many hours a week can you work before being paid overtime
$15/Hour and 40 hours
Name a conflict resolution skill. How can you resolve conflict effectively?
Be calm, be assertive, rehearse what you are going to say, be clear, accommodation, compromise, take space if you need to, are all good answers.
What is the term to describe being in the present moment, with no judgments or assumptions.
What is Mindfulness
Name 1 thinking error or example of negative thinking that you experience.
Could be jumping to conclusions, self-blame, black-and-white thinking, mental filter, focusing on the negative, thought-looping or negative thought spiral, etc.
Two different types of Bank Accounts.
Checking and Savings
What are some examples of professionalism (name 2)
Punctuality (being on time), dressing appropriately for work, resolving conflicts effectively, avoiding drama or not creating a negative environment at work, customer service skills, being kind/helpful/optimistic, etc.
What language to use when resolving conflict
Hint: ___ Statements, not ___ statements
I statements, not You statements
Example: I feel _______, when you _______ because ________. I would appreciate/like if _____________.
Name 1 way you can practice mindfulness
Meditation, observing through the senses, 5-4-3-2-1 method, guided imagery, body scan, progressive muscle relaxation, being outside/in nature, focus on a task, are all appropriate answers.
What is the thinking error, when you think all-or-nothing
Black-and-white thinking, polarized thinking, or mental filter, are all appropriate answers
What is the term/ what happens when you go over your bank account funds available or when you go into the negatives
What documents do you need in order to get a job
Mass ID or permit/license, Social Security card or number, birth certificate (for W-9 Forms), job permit if applicable
What is disengaging / disengagement
Taking space is also an OK answer
What is the skill that helps you weigh the positives and negative consequences of a situation.
Pros and Cons
Emotions, thoughts, and behaviors are all ___________________.
Connected.
What is an average good credit score
680-850 (anything over 720 is good)
Scenario: You find your check was shorted by a 2 days worth of work. How do you handle the situation effectively?
Be calm, talk with your boss, explain the situation, be solution-oriented, etc., are all good answers.
Finish the statement using the following case
scenario:
Your friend makes a rude comment to you about your appearance that hurts your feelings. Use the "I" statements to complete:
I feel ________ when you __________ because _______________. I'd appreciate if ___________.
No wrong answers as long as they are appropriate.
"I feel really offended when you call me ______ because that's not something I can change and it's also just not nice to say. I'd appreciate if you could stop making comments like that."
What is the purpose of DBT/what is it used for
Dialectical-behavioral therapy is used for those who struggle with interpersonal relationships, emotional regulation, or impulsivity. It was traditionally used for Treatment of BPD and those with self-harm/suicidal ideation, but it has since evolved to support many populations including all DYS involved youth. The purpose of DBT is to teach skills to use to tolerate distress/intense emotions
Appropriate answers- emotional regulation, coping with distress or emotions, impulsivity, to help people cope in the moment, help improve relationships.
What is the thinking error when you jump to conclusions or worst case scenarios. Name an example
Making assumptions, fortune-telling, catastrophic thinking are all good answers
Examples: thinking something bad is going to happen or something bad happened to someone you care about if you don't hear from them, thinking someone doesn't care about you because they didn't respond to you right away
What are some things you should consider before taking out a loan/credit card
Interest rate, annual percentage rate (APR), annual fees, read through the credit card offer fully, credit limit, late fees, monthly payments, as well as your income to make sure you can afford payments (all are good answers)
Scenario: You work at Dunkin Donuts. Your coworker leaves you to do all of the work while they sit on their phone.
What can you do or say?
Use "I, not you statements", ask your coworker for support in an assertive, calm manner (Example: "Hey, I need your help with this" or "I'd appreciate if we work as a team to get _____ accomplished.") if that does not resolve the issue then let your boss know.
What happens when you use "You statements" when resolving conflict. For example, "you are __________."
It shuts down the conversation and/or puts the other person on the defense. It escalates the situation and also does not give the other person a chance to take accountability sometimes.
What is the DBT Skill that helps with balancing between emotions and logical thinking
Wise Mind (helps to balance the Emotional Mind and Rational Mind)
Thought-stopping, meditation, positive self-talk, journaling or writing down thinking errors and replacing them with more positive/realistic statements