Programs
Issue Codes
Systems
FAQ's
100

79 Weeks

What is how many weeks of PUA can I receive?

100

Submit medical documentation for the dates that you are not able to work

What is what do I need to send to get my issue 01 reviewed?

100

Click on the arrow next to inquiries and click on new

What is how do I create an inquiry?

100

Stop filing your weekly benefits

What is how do I close my claim?

200

You must file for EB

What is what program should I apply for if I exhausted my PEUC benefits?

200

Submit a termination letter, separation letter or a discharge letter

What is what can I send to get my issue 20 27 or 92 reviewed? 

200

Go to Claims section in Salesforce

What is how do I view PUA application?

200

These requests are worked in the order that they are received so we would not be able to provide a timeframe

What is when will I receive my backpay?

300

C1, H1, LI 

What is the program Codes for PEUC?

300

Claim using the last employer from a previous claim and the system has not detected any new wages equaling 10 times your prev. WBA.

What is an issue 65?

300

Navigate to screen 07 to verify this information 

What is how do I view payment history in DOCS?

300

You do not need to submit a new claim even though your BYE DATE is expired due to the federal extension on this program

What is do I have to submit a new claim if I am under PUA?

400

You are not eligible for federal benefits because you are eligible for a regular claim

What is why am I not eligible for PEUC?

400

Submit a copy of your valid Govt. Photo ID, copy of your SSN and Work Authorization OR permanent Residency

What are documents needed to clear issue 53?

400

In WEBS: Click on RIC > Benefit App > Enter SSN > Select B1 for DC/B8 for out of State

What is how do I submit an initial claim? 

400

Submit a federal affidavit along with your photo ID, 2020 W2 and a copy of your SSN to initial.fed@dc.gov

What is how do I submit a redetermination for my federal wages?

500

Send your 1099 tax ledgers or any document that reflects earnings for the previous year to PUA@DC.GOV with a statement of your request

What is how do I request a redetermination?

500

Complete the wage audit note and send it to BPC.UM@dc.gov

What is what do I need to get my issue 99 cleared?

500

Screen 05, 09, and 14

What is which screens on DOCS will allow me to view overpayment information?

500

You made wages that are equal to or more than your WBA

What is you worked and are not eligible for weekly benefits?