Water sources
Supply line
What is a category 1 water source?
Lecroix can collection explodes
What is Category 1?
Sagging Ceiling 1st step
Prioritize safety
Emulate
Examined integrity, mind of a servant, uplifting attitude, learners disposition, accurate self awareness, team player, excellent work ethic
Most likely to call John with a question he already knows the answer to?
Who is Anuar Vieria?
Says he's a numbers guy but chokes in a company meeting
Who is Nathan Heise?
Washing Machine Overflows
What is Cat 2?
Some urine but no feces
What is category 2?
First step to dry Category 1 interior walls.
What is removing the stacked materials?
Core Values
Integrity, People, Profit, Work ethic, Referral centric, Excellence, Team member development, Expansion
Most likely to ask a homeowner to use the restroom?
Who is Lance Stewart?
Sometimes clients call asking why we sent a teenager to their home
Who is Micah Robino?
Broken Drain line while plumber is Jetlining
What is a category 3?
Pet stained carpet
What is a category 3?
Best way to enhance dry process with carpet?
What is take out carpet padding and float?
When was the company started
What is December 17th, 2004. (Only year is required)
Leaves incredibly awkward voicemails to homeowers.
Who is Ruggeri Da Cruz?
Averages 3hrs in the home.
Who is Steve Buscemi
Broken Aquarium
What is category 2?
Customer comes in from out of town for 2 weeks from supply line and reports smelly carpet
What is category 2?
Procedure for water found in hardwood flooring(No Demo)
What is tint effected flooring with plastic
10 year mission statement
To positively impact the entirety of the lives of 1,000 team members, 1,000 referral sources, & provide a WOW service experience for over 600,000 clients.
Most high maintenance DC
Who is Nathan Heise?
Talks about shooting up a neighborhood in front of the branch
Who is Mike Chiofalo?
Wind driven rain
What is category 3?
Shower pan test inspection for permit
What is cat 1?
How many feet between air movers?
14ft
Companys new mission statement
We exist to provide diamond level service experiences for our client, partners, and team members in there time of need. We do this in part by developing and promoting Gem quality team members.
Most likely to put a trainee to sleep in their first two weeks?
Who is Nico Gomez?
Johns Favorite DC
Who is everyone equally... but also Anuar?