We Like Acronyms
S.W.O.T
How many teeth does an adult person have?
32
Format of the Morning Huddle is....
Yesterday, Today, Tomorrow
Patients should leave with ______ amount of appointments
2
__________ Focused __________
Patient Focused Pyramid
P.C.S.B
Problem, Consequence, Solution, Benefit
What is another word for pre-molars?
Bicuspids
The Scheduling guidelines are...
Rock, Sand, Yes
______ amount of scans need to be performed and walked out per month to get a second scanner
100+
The law of 3 messages is.....
Body Language, Tone and Words/ Message
M.U.S.T.T
Money, Urgency, Scared, Time, Trust
How many surfaces can a tooth have?
5
The system used when the schedule falls apart is the....
Schedule Response System
_______ _______ _______ is the hidden dot in the 13 dots?
In order,the stages of change are...
Shock/Denial, Anger, Bargaining, Depression, Acceptance
M.M.F.I
Make Me Feel Important
How many pockets depths are measured per tooth?
6
Our New Patient Flow is....
13 Dots
True or False: We present all phases of treatment when presenting a treatment plan?
False
The 5 fundamentals consist of....
Schedule, Produce, Collect, HD Systems, Communication
D.I.S.C
Dominate, Influential, Steadiness, Consciousness
List out the surfaces that both anterior and posterior share
Lingual, Mesial, Distal
In order, the 10 steps financials are....
1. Develop Rapport 2. Patient Confirmation
3. Share Excitement 4. Whole Amount/Details
5. Give fee with confidence
6. Repeat Response 7. Whole Amount/Budget
8. Ask for Payment Amount
9. Utilize payment amount before financing prog.
10. Close it today!
True or False: we attach continuing care to all appointments including limited's and ortho's?
True
In order, the 13 dots are....
1. Service Swot 2. DISC
3. Transfer 4. Smile Swot
5. DBM/ET 6. Transfer
7. DR Presentation 8. Dr. Close
9. Transfer 10. Transfer
11. 10 Steps Fin. 12. Firm Fin.
13. Close it today!