BA
Where did Wyatt grow up?
Eldorado/Illinois
How many siblings does Melissa have?
3
What was Brenda's biggest struggle growing up?
Constantly introducing herself due to moving
When was the Port Royal grand opening?
August 27th, 2025
What is each DiSC type?
D - Dominant
I - Influencer
S - Steady
C - Conscientious
What DiSC type is Brenda?
S
What are two of the five workplace appreciation types?
1. Acts of service
2. Quality time
3. Physical touch
4. Gifts
5. Words of affirmation
What are the 3 talking points to a Doctor close?
1. Looks good
2. Feels good
3. Lasts a long time
What is the tribal language for SRP?
Gum therapy
What are three pieces of critical information that we need to get when a new patient calls the office?
1. LDV
2. DOB
3. Insurance info
4. Medications
5. Pre-med
6. Concerns
7. Accommodations
Name the steps in an implant process
1. Placement
2. Second-stage surgery
3. Custom abutment
4. Delivery of crown
What's the tribal language for Arestin?
Antibiotic for the gums
What are the 4 transfers in the 13 Dots?
1. BA to Clinical
2. Clinical to Doctor
3. Doctor to Clinical
4. Clinical to BA
What should the Clinical to Doctor transfer sound like?
THAT'S CORRECT! :)
When should route slips be printed and what information should be on there?
1. The day before
2. X-rays needed, iTero scan, treatment needed
Why would a patient need a crown instead of a filling?