Location
Rewards Details
Rewards Club Benefits
IHG Rewards Credit Cards
MISC.
100
Approximately how many destinations are within the IHG network?
100
How many members per room?
One member per room
100
What are the four benefits, and associated restrictions, offered to every rewards member tier?
-Exclusive rates (*Applicable at Mr. & Mrs. Smith Hotels; 1. Member Exclusive rates (Member Rate) are not available in Greater China (Mainland China, Hong Kong, Macau, and Taiwan) or at IHG Army Hotels )
-No blackout dates for rewards nights
-Reward nights count towards Elite Status
-Complimentary internet (2. Internet accessibility, speed and connectivity varies by hotel )
(source: https://tinyurl.com/4zdcc5ww)
100
What are the three types of credit cards we offer and what are their sign on bonus points offers & restrictions)
1.IHG Rewards Premier Credit Card (140,000 bonus points after spending $3,000 in the first thee months of account opening)
2.IHG Rewards Traveler Credit Card (120,000 bonus points after spending $2,000 in the first thee months of account opening)
3. IHG Rewards Premier Business Credit Card (140,000 bonus points after spending $3,000 in the first thee months of account opening)
(source: https://tinyurl.com/4yju8kdc )
100
Find the typo: https://tinyurl.com/4zdcc5ww
(no aprostrophe on the s in "members/member's or members' ")
Elite members points don't expire
200
Name 5 IHG hotel groups (Aside from the Crown Plaza and Holiday Inn (express; club vacations) franchises
-Six Senses
-Regent
-Intercontinental Hotels & Resorts)
-Kimpton Hotels & Restaurants
-Hotel Indigo
-VOCO
-Hualuxe
-Crowne Plaza
-Even Hotels
-Avid
-Atwell Suites
-Staybridge Suites
-Candlewood Suites
200
Which (unused) components of the package are refundable?
200
What are the additional benefits for our guests who move from Club to Gold Elite status?
-Welcome Amenity (*** Available at Kimpton Hotels & Restaurants)
-Elite member's points don't expire (*Applicable at Mr. & Mrs. Smith Hotels; 3. Points do not expire for Elite members. Club member points will expire after 12 months of inactivity. )
-Extended Checkout
(source: https://tinyurl.com/4zdcc5ww )
200
Name all the benefits and the annual fee for out IHG Rewards Premier Credit Card holders
-$99 annual fee
-Up to 26x points (10x pts with their card, 10x pts for being a IHG rewards member, up to 6xpts with Platinum Elite Status)
-5x points on: travel&hotels, gas stations, dining& takeout/delivery
-3x pts on all other purchases
200
What year, and from what industry was the IHG's founder?
1777, Brewing
300
Who is our partner where guests can also use their earn and redeem points? How many properties are available?
Mr & Mrs Smith, with over 500 luxury boutique properties
300
What information is needed to join IHG rewards?
300
Name the 3 benefits our Platinum Elite guests have when they upgrade from Gold Elite
-Elite Rollover nights (*Applicable at Mr. & Mrs. Smith Hotels )
-Complimentary Room upgrades (*Applicable at Mr. & Mrs. Smith Hotels, 4. Complimentary room upgrades are offered as determined by hotel. At Kimpton Hotels, one category room upgrade is guaranteed to Kimpton Inner Circle members. At Six Senses, one category room upgrade is subject to availability for Platinum and Spire Elite, Kimpton Inner Circle, Ambassador and Royal Ambassador members. At InterContinental, Ambassador members are guaranteed one category room upgrade and Royal Ambassador are guaranteed two category room upgrade. )
-Guaranteed room availability (**Not applicable at Six Senses; 5. Guaranteed room availability is not applicable on Reward Nights. At InterContinental, Royal Ambassador members receive 24 hour room availability guarantee. )
(source: https://tinyurl.com/4zdcc5ww )
300
Name all the benefits and the annual fee for out IHG Rewards Traveler Credit Card.
-no annual fee
-Up to 17x points (5x pts with their card, 10x pts for being a IHG rewards member, up to 2xpts with Platinum Elite Status)
-3x points on: travel&hotels, gas stations, dining& takeout/delivery
-2x pts on all other purchases
300
What year, and where, did the Holiday Inn open?
1952, Memphis TN
400
Name four popular destinations for guests.
1. New York City
2. Atlanta
3. San Diego
4. Orlando
5. Carribean Islands
6. Los Angeles
7. Miami
8. Chicago
9. Washington DC
10. US. National Parks
400
How can members qualify for IHG rewards Elite Status?
Gold Elite: 7,000 qualifying points, 7 qualifying nights
Platinum Elite: 30,000 qualifying points, 30 qualifying nights
Spire Elite: 55,000 qualifying points, 55 qualifying nights
source: https://www.ihg.com/rewardsclub/content/us/en/enjoy-rewards
400
What can members spend their points on? Please give a short description of each program.
-Ambassador Membership @Kimpton (COST: $200, benefits like elevated recognition, stay enhancements, restaurant and bar credit, and extended check out as well as a complimentary weekend night: at all over the 200 Intercontinental Hotels and Resorts)
-Points Donation with our non-profit partners
-Online Catalogue shopping
-Digital Rewards and Subscriptions
-Points to (airline) miles
( source: https://tinyurl.com/23jcd8dj )
400
What is the Purchase Annual Percentage Rate (APR) range for all three cards? and what are the late payment and return fees?
Between 16.24% to 23.24% based on the customer's credit score and market trends.
Late payment and return fees are (up to) $40
Premium: https://tinyurl.com/5b9bd43h
Rewards Traveler: https://tinyurl.com/2p8d8rvn
Premium Business: https://tinyurl.com/3ybeex77
400
What year was our first Boutique hotel opened, and who opened it?
1981, Bill Kimpton
500
How many brands (hotel groups) within the IHG network and the four collections
17 brands
The four collections are: Suite, Essentials, Premium, and Luxury& Lifestyle
(source: https://tinyurl.com/yk8ydd4m)
500
There are four types of hotels offered by IHG, name each category and at least one hotel per category.
1. Luxury and Lifestyle (Six Senses, Regent, Intercontinental, Kimpton, Hotel Indigo)
2. Premium (Voco, Hualuxe, Crowne Plaza, Even Hotels)
3. Essentials (Holiday inn Express, Holiday Inn, avid)
4. Suites (Atwell suites, Staybridge Suites, Holiday Inn club vacations, Candlewood suites)
(source: https://tinyurl.com/4zdcc5ww )
500
Name ALL the benefits, and details, afforded to our Spire Elite reward members.
-Exclusive Rates (1,2,3,4) (*Applicable at Mr. & Mrs. Smith Hotels; 1. Member Exclusive rates (Member Rate) are not available in Greater China (Mainland China, Hong Kong, Macau, and Taiwan) or at IHG Army Hotels )
-No blackout dates (1,2,3,4)
-Reward nights count towards Elite Status (1,2,3,4)
-Complimentary internet (1,2,3,4) (2. Internet accessibility, speed and connectivity varies by hotel )
-Welcome amenity (2,3,4) (*** Available at Kimpton Hotels & Restaurants)
-Elite members points don't expire(2,3,4) (3. Points do not expire for Elite members. Club member points will expire after 12 months of inactivity.; *Applicable at Mr. & Mrs. Smith Hotels )
-Extended checkout (234)
-Elite rollover nights (3,4)
-Complimentary room upgrade (3,4) (*Applicable at Mr. & Mrs. Smith Hotels, 4. Complimentary room upgrades are offered as determined by hotel. At Kimpton Hotels, one category room upgrade is guaranteed to Kimpton Inner Circle members. At Six Senses, one category room upgrade is subject to availability for Platinum and Spire Elite, Kimpton Inner Circle, Ambassador and Royal Ambassador members. At InterContinental, Ambassador members are guaranteed one category room upgrade and Royal Ambassador are guaranteed two category room upgrade. )
-Guaranteed room availability (3,4) (**Not applicable at Six Senses; 5. Guaranteed room availability is not applicable on Reward Nights. At InterContinental, Royal Ambassador members receive 24 hour room availability guarantee. )
-Early check in (4)
-Exclusive choice benefit (4)
(1=club, 2=gold elite, 3=platinum elite, 4=spire elite)
500
How many types of credit cards do we offer?
Three
500
What year was IHG founded and what year did we hit 5,000 hotels?
Founded: 2003. We had over 5,000 hotels in 2016