Communication
All about our individuals
Objectives
What do you do?
Teamwork
100

Name 2 things you can use to communicate with your team members throughout the day

Walkie talkie, wall phones (not cell phones!) 

100

How many clients do we currently support at the program? (Not on a LOA) 

35

100

You are working on objectives, and you are unsure of how to document it. What do you do? 

ASK!

100

It is the end of the day and only a couple of individuals left to go home. As staff, name 3 things you can/should be doing.  

Laundry, wiping down tables, restocking bathrooms, marking objectives down, cleaning sink area/dishes, wipe down iPads, clean kitchen, and SO MUCH MORE! 

100

You are in-room staff for Room B....what should you be doing as individuals are arriving? 8:30am - 10:00am

Taking coats off, OST tasks, and working on objectives, snacks if they have them
200

We should be mindful of our _____ __ ______ when talking to other staff and/or individuals. 

Tone of Voice 

200

On AW's dining guidelines, she best manages a _________ diet and hard to chew foods are _________. 

chopped, ground 

200
You notice a data sheet in an objective folder needs to be changed. What do you do?

Put it in Mercedez, Kelli, or Haylee's mailbox.

200

You are assisting with feeding at lunch time and the individual does not want to eat/drink. What do you do? 

Tell Nurse/Haylee/Kelli

200

If you are in-room staff, where should you be?

In-Room! 

300

Name three characteristics of effective communication

Being a good listener, speaking clearly, practicing empathy, giving feedback, avoid interrupting 
300

Name all of the individuals that have individualized seizure protocols in Room A? 

SA, RF, PG, SL, AP, KW, AW

300
Name 2 of KB's objectives

1. Cleaning up at least 2 pieces of dining equipment after lunch 

2. Range of Motion

3. Voice Output Switch

300

Your phone is ringing non-stop and you are with an individual in the bathroom. What do you do?

Use your walkie talkie and ask someone to help you
300

Think about this week so far....think about a time where another staff was exhibiting great teamwork skills. Must include (good communication, following through, and timeliness) 

:)

400

_________ _________________ is just as important, if not more important than, verbal communication. 

Non-verbal communication 

400

Name one piece of adaptive dining equipment that the individuals use during lunch

Dycem, Nosey cups, Built up utensil, high-low plate, Kennedy cup

400

TRUE OR FALSE: The individual only completed part of their objective (3 exercises not 4). They were close enough, I am going to still count it. 

FALSE

400

You are running late on PCA for departure and starting to worry. What do you do? 

Take a deep breath, ask for help, and know you're doing a great job!

500

Name the four methods of communication 

Verbal, nonverbal, written, visual

500

What days of the week do we work on objectives?

Every day! 
500

During lunch time, you are assisting two individuals, and you notice that there is an individual on the other side of the room who has not started eating and it is almost 12 o'clock. What do you do? 

Ask another staff to help (if available) or pull the person over to join your lunch group!