De-escalation Basics
This process uses strategies and techniques to decrease the intensity of a situation.
What is De-Escalation?
The first domain reminds us to maintain an appropriate physical distance by doing this.
What is respecting personal space?
De-escalation should not just be a tactic—it should be this type of organizational approach.
What is a philosophy or culture?
The second domain advises us to avoid this kind of language or behavior that can trigger escalation.
What is provocative language or gestures?
Leadership must foster a culture that emphasizes mindset, achievable tactics, clear communication, and this with the community.
What is open dialogue?
The third domain highlights the importance of establishing this kind of communication with the individual in distress.
What is verbal contact?
These are the first steps in key interventions: use clear, calm communication and maintain this type of body language.
What is non-threatening body language?
According to domain four, you should be concise and speak in this manner.
What is calmly?
After a crisis, staff and clients should do this together to reflect on what happened and how to improve next time.
What is debriefing?
The fifth domain focuses on identifying and validating these emotional expressions.
What are feelings?