Investigative Contact
QFC/Cal
JRS
Assignments/Terms
MISC
100

What does LL stand for?

What is Left Lane

100

What does NCR stand for?

What is No Call Required

100

What does CDW stand for?

What is Collision Damage Waiver 


100

What does GCS stand for?

What is Glass Claim Services

100

What does MRU stand for?

What is Mexico Referral Unit

200

What does NAC stand for? 

What is Newly Acquired Car

200

What does LMTCB stand for?

What is Left Message to Call Back

200

What does SCP stand for?

What is Standard Claim Process

200

What does DTP stand for?

What is Direction to Pay 

200

What does SIU stand for? 

What is Special Investigative Unit

300

What does SVL stand for?

Single Vehicle Loss

300

What does IX stand for?

What is intersection

300

What does DOF stand for?

What is Determination of Fault 

300

What does UPD stand for?

What is Uninsured Property Damage 


Bonus point (50): In which states does UPD not apply if the claimant is unknown?

300

What does AJRS stand for?

What is Audio Junction Replacement Service

400

What does SOA stand for?

What is Scene of Accident    

400

What does LDS stand for? 

What is Last Day Storage

400

What does LOU stand for? 

What is Loss of Use 

400

What does W-GI stand for?

What is Weather General Inspection

400

What does PLUP stand for?

What is Personal Liability Umbrella Policy

500

What does FTRSTAA stand for?

What is Failure to Reduce Speed to Avoid an Accident    

500

What does S/T/D/L stand for?

What is Speed, Time, Distance, and Lookout.

Bonus point (50): Very important to ask for which COL? 

 

500

What does CIC stand for? 

What is California Insurance Code 

500

What does ADSP stand for?

What is Auto Damage Service Program

Bonus point (50): Which 3 states have a different ADSP for first & third party?

500

What does NICB stand for? 

What is National Insurance Crime Bureau