Ability to recognize one’s own identities, values and beliefs, feelings and emotions and how our behavior is influenced by them
What is Self-Awareness?
This is a feeling of pity for another or sorrow for their misfortune.
What is sympathy?
The slowing down of judgment in order to gain more information. A strong desire to learn something.
What is curiosity?
To enhance ______ and ______ for ambiguity in intercultural interactions.
What are flexibility and tolerance?
What two-phrase is used to describe trying to better than the person in which you are conversating?
What is "one up" or "one-upping?"
Combination of characteristics, attributes, experience or behaviors that make us each who we are
What is Identity?
This is shown through compassion and understanding so we can connect to and with others; the ability to see and understand things form another's perspective.
What is empathy?
This can cause a lack of curiosity in ourselves and others.
What is thinking we know everything and having an unchecked ego?
Why were the sales of washing machines in India rising exponentially in the HSBC YouTube video?
What is to make smoothies?
We should actively listen instead of listening to ___________.
What is respond?
Unfair prejudice either favor of or against a person or group in comparison with another person or group
What is Bias?
Empathy fuels connections; whereas, sympathy drives _______________.
What is disconnections?
Don't put people into ________.
What is boxes?
Name the phrase that was discussed in a method to be flexible when things are not black and white.
What is managing the grey?
This term refers to the skill of pausing and thoughtfully considering one’s response in a conversation to enhance communication.
What is reflective listening?
Encompasses beliefs, values, norms and behaviors
What is Culture?
Empathetic people are highly intuitive, compassionate, caring, and sensitive. (True of False)
What is true?
This model is a quick way to check your reactions/biases.
What is the PAUSE model?
What two images can you see in the following image?
What are an old and younger lady?
This is an assessment tool that was discussed on day 3 to better exercise patience with peers and colleagues? We use it a lot here at UAB.
What is the DISC model?
Ability to recognize the different beliefs, values and customs that someone has based on the person’s origins
What is Cultural Awareness?
This two-word phrase can be described as the inability to care as this can be a negative consequence of repeated exposure to stressful or traumatic events?
What is empathy fatigue?
In the appreciative injury model of change what "D" lettered word is described as "imagining what could be?"
What is dream?
In the Add to It Shapes Games, there were 3 possible takeaways. Name 1.
What is to trust each other, or accept each other's ideas, or find a way forward together despite differences?
To foster patience in __________ and ___________ with people from diverse backgrounds.
What is communication and caregiving?