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General Info
Missing Equipment
Product Cancellation
My Dealer
Participation/POD
100
An account that SCUSA potentially will require the dealership to buy back.
What is an Unwind?
100
The Missing Equipment team recovers funds when missing equipment is disclosed after this has occurred.
What is repossession or total loss?
100
These are the four ancillary products.
What is Gap, Warranty, Credit Life, & Credit Disability?
100
Term used for the front screen in My Dealer.
What is My Dashboard?
100
Are the Participation Qualification Terms for Dealer Control.
What are Early Payoff, Charge offs, Bankruptcy?
200
Vendor is used for these reasons.
What is to determine if the dealership is active and to verify the physical address of the dealership?
200
This is where missing equipment photos are located.
What is AUTO IMS?
200
The Product Cancellation team recovers funds on ancillary products when this has occurred.
What is repossession or total loss?
200
Where you can find the total deals funded this month for all of your dealers.
Where is My Dashboard tab under status?
200
The Dealers ability to mark up the buy rate.
What is Participation?
300
All notes must be placed here.
What is My Supervisor and My Dealer?
300
Name three types of missing equipment.
What is Navigation System, Sunroof, Alloy Wheels, Leather Seats, Rear Entertainment System, Fixed Running board, Luggage Rack?
300
This is who submits a requests to the warranty company for a refund.
What is dealer or dealer ops?
300
Icon selected in My Accounts to add a review date.
What is Lightening Bolt ?
300
We require date/time stamp computer generated receipt showing the method of the down payment.
What is information required for proof of down with payment made by cash?
400
Where you would look to find out the outstanding balance owed by a dealership.
What is Dealer Outstanding Detail Report?
400
Missing Equipment checks must be sent to the attention of this deparment.
What is Accounting?
400
This code represents that a Product Cancellation letter has been sent on non S-Guard products.
What is PCXL?
400
This happens to a contact phone number once it has been replaced with an updated number.
What is Remains in the history of the contact tab ?
400
We require a copy of the detailed transaction receipt.
What is information required for proof of down with payment made by credit card?
500
Information that we are requesting when contacting a dealership.
What is owed on missing equipment, product cancellation, dealer reserve, and unwinds?
500
The Missing Equipment amount is multiplied by this.
What is LTV (Loan To Value) Percentage?
500
A product that any SCUSA dealer can offer when an applicant purchases a vehicle.
What is S-Guard?
500
The number of action codes currently listed in My Accounts.
What is 16?
500
We require a front and back copy of the check.
What is information required for proof of down with payment made by check?