Dealer Portal
The most efficient way to submit this is through the Dealer Portal.
What is a Warranty Claim?
This customer type wants products that live up to their promises without fluff.
What is a practical customer?
The Warranty Team is going from scrutiny to this.
What is partnership?
This is how long Mark Wagner has worked for Aluma.
What is 30 decades?
They can change user permissions and roles in the dealer portal.
What is the administrator and the Account Manager?
This customer type looks for the best of the best and appreciates badge value.
What is a prestige customer?
This % of Dealers submit their claims through the Dealer Portal.
What is 10%?
This rugged, northern state is home to White Spruce Trailer Sales.
What is Alaska?
You can use them to pay your invoices in the dealer portal.
What is ACH payment or a credit card?
Seems like magic, but this proven concept makes customers pay more and snub competitive products.
What is brand loyalty?
These two photos are necessary to submit a warranty claim.
What is the General Condition & VIN?
This group of people is very direct.
What are Germans?
You don’t have to enter THIS when you register a trailer for warranty in the dealer portal.
What is the VIN?
If you achieve this, your Dealer advantage Program level increases by two tiers.
What is 90% lot share?
This practice helps educate trailer owners and helps prevent customer comebacks.
What is a CDI?
This brand makes Helge want to have a cup of coffee on the deck.
What is Compass?
Your Account Executive can look this number up for you if you forget it.
What is the PIN?
Novae’s trailer brands are targeted at these three customer clusters.
What are Commercial Pro, Outdoorsman, and Residential Lifestyle?
These three steps are the dealer’s responsibility in the warranty process.
What are initial inspection, documentation, and communication?
This is what you should change annually.
What is Hydraulic Fuel?