Major Causes of Conflict
The generation chronologically before Gen. X who often has conflict with younger generations due to perceived lack of work ethic or values.
Who are the Baby Boomers?
This is the best behavior for solving problems.
What is Assertive Behavior?
The way you should negotiate to fix a problem.
What is a Win/Win Approach?
This is a failure to accurately understand the other person's point.
What is a Misunderstanding?
This is the person you should go to first when having an altercation with another worker.
Who is your Supervisor?
A major emotion that can lead to someone being scared of taking action, often causing added stress or fear.
What is Anxiety?
A reaction that is often the result of sadness, anger and feeling that you are not at fault.
What is Defensive Behavior?
When two people have two different ways of solving a problem this is the best way to achieve the goal through compromise.
What is Negotiation?
A large Mammal figuratively found in a room with lots of conflict.
What is an Elephant?
When having a disagreement with your supervisor who and/or where do you go to.
What is Resource?
Who is your G.F.?
Often found floating in the polar regions in the ocean, these are much like someone's conflict, you can only see the obvious 10% of it.
What are Icebergs?
This is the key to any Healthy relationship.
What is Communication?
When all else fails, this is a great place to go to pay your dues.
What is the Union?
This is failure to agree which would persist despite the most accurate understanding.
What is a Disagreement?
This is the name of the program for crisis councilors.
What is D.O.N.C.E.A.P.?