Disputes
How long does FFB have to issue a client a provisional credit from the date of the dispute?
What is 7-10 business days?
How long are travel alerts good for?
What is 6 months?
Who is able to request maintenance on a debit card?
What is cardholder ONLY?
What is an alternative to "Hot Card"?
What is "closed card"?
What is one way to see how a POS hold works?
What is Passport History screen?
What types of disputes receive provisional credit?
What is all disputes?
How long does a client have to call back and verify transactions through Falcon Fraud before they shut their card off?
What is 10 days?
How long does a debit card take to reach a client if it is mailed?(NOT rushed)
What is 7-10 business days?
What is an alternative to "provisional credit"?
What is temporary credit?
What do you click on to find the clients debit card?
What is passport?
How long does FFB have to complete an ATM fraud dispute?
What is 45 days?
What are four reasons a debit card may decline?
What is Visa suspected fraud, wrong ZIP code, restricted account, card not activated, NSF, CIF returned mail hold, chip error?
How long will a rushed card take to reach the client and can we send the card to a PO BOX rushed?
What is 2 business days and card can't be sent to PO Box because Fedex will not deliver to a PO Box.
What is an alternative to Pre-auth?
What is "pending"?
What is the limit of overdraft fees a client can receive per day?
What is 6 OD fees at $37.00 each?
How long can FFB internal fraud keep a fraud dispute open?
What is 90 days?
What risk factor code is used for lowering risk on a card?
What is C0M?
What are the steps to obtaining a rushed card for a client?
What is close current card--> order new card--> submit a service first request under deposit operations, rush card
What is an alternative to POS or point of sale?
What is transaction in which you swiped your card?
What are the steps to add a new card in Argo?
what is Click the customer profile maintenance tab--> double click ATM/Debit card maintenance--> click to select Create New Card-->complete the ATM Debit card set up page--> Enter name on embossed line-->select Visa check card or ATM card-->select card stock for type of card.
FFB will reverse a provisional credit after _____ days of a denial letter being sent out.
What is 5 days?
What are the steps to reset a debit card failed PIN attempts in DPS?
What is Access and PIN settings--> Check the box next to RESET PIN FAIL COUNT--> Submit
What is the standard POS and ATM limit?
What is POS- $2500 and ATM $510?
What are alternatives to memo debit and memo credit?
What is pending withdrawal and pending deposit?
What is the character limit for the embossed line of a debit card?
What is 21 characters?